To reach someone by email, please use the first initial of the individual’s first name with the entire last name, followed by @rcapsolutions.org.  For example, if the person’s name is John Doe, their email address would be: Jdoe@rcapsolutions.org.

RCAP Solutions Main Line: 800-488-1969

Community Resources: Scott Mueller, Chief Community Services Officer and Director of Rural Assistance, 315-482-2756

Donations/Fundraising/Development: Brian Scales, Chief Development and Governmental Affairs Officer, 978-630-6649

Education and Training: Sukhwindar Singh, Director of Education and Training, 814-861-7072

Finance: Alyssa Glennon, Controller, 978-630-6634

Government Relations: Brian Scales, Chief Development and Governmental Affairs Officer, 978-630-6649

Home Modification Loan Program: Lovette Chislom, Residential Loan Fund Manager, 978-630-6725

Homelessness Prevention: Esmerelda Thornton, Housing Consumer Education Center Manager,  978-630-6734

Human Resources: Emily Farrand, Chief Human Resources Officer, 978-630-6647

Inspections: Ed Berte, Manager of Housing Quality Assurance, 978-630-6686

Media Relations/Communications: Maegen McCaffrey, Chief Communications Officer, 978-630-6714

RCAP Solutions Managed Properties: Linda Kirwan, Chief Elderly Services Officer and Director of Property Management, 978-630-6718

Rental Assistance: Pamela Knop, Director of Rental Assistance, 978-630-6615

Senior, Disabled & Family Housing: Linda Kirwan, Chief Elderly Services Officer and Director of Property Management, 978-630-6718

Special Events: Maegen McCaffrey, Chief Communications Officer, 978-630-6714

Volunteer Opportunities/Board of Directors: Karen Koller, Chief Executive Officer, 978-630-6600

All other inquiries: Receptionist, 978-630-6602