RCAP Solutions is always in search of talented, team-oriented people with a passion for fulfilling the RCAP Solutions mission: To foster personal and public self-reliance and improve the quality of life for individuals, families and the communities in which they live.

Are you one of those individuals?  If so, please feel free to submit your resume to our Human Resources Department for future consideration and we will contact you should an appropriate opportunity arise. Email: or Fax: (978) 630-2751.



Director of Housing Counseling & Homeless Services – Worcester, MA

The Director of Counseling & Homeless Services will be responsible for the day to day program operations, management, staff supervision, and reporting for the RAFT, HCEC, HOME BASE, hotel and stabilization programs, Safe Step EA Shelter, domestic violence survivor programs, and any other shelter/homeless/homelessness prevention program offered through RCAP Solutions. Depending on funding availability the Director of Counseling & Homeless Services may also function as a Project Manager of a small program while overseeing other programs. The Director of Counseling & Homeless Services will directly supervise the line staff (case managers/workers, housing search, and any project managers or coordinators of the programs). For full position description, click here: Director of Housing Counseling & Homeless Services

Deputy Director of Housing Counseling & Homeless Services – Worcester, MA

The Deputy Director of Counseling and Homeless Services will have both internal and external facing responsibilities, ranging from client and project management (business development, framing of key approaches, high-quality client delivery, written products), to administration (information technology, reporting, facilities), and human capital (HR/recruiting, mentoring, supervision, career progression). Furthermore, this position oversees the daily operations and productivity of the Housing Consumer Education Center, Residential Assistance for Families in Transition (RAFT), HomeBASE, SecureJobs and the EA Scattered Site Program that manage emergency shelter families, assists in homeless prevention and stabilization. In addition, will counsel, negotiate, or mediate solutions to housing issues including: tenant/landlord conflicts, housing search, fair housing, homeless prevention, shelter compliance, program terminations, evictions, negotiations, relocation etc., to facilitate a successful resolution where feasible and appropriate. For full position description, click here: Deputy Director of Housing Counseling & Homeless Services

Junior Program Representative – Worcester, MA

The Junior Program Representative will be expected to work toward knowledge of Rental Assistance policies and procedures. The goal of the Junior Program Representative is to demonstrate working knowledge by maintaining an increasing caseload over a one to two-year period. For full position description, click here: Junior Program Representative

Housing Counselling Case Manager – Worcester, MA

RCAP Solutions’ Housing Consumer Education Center (HCEC) is a state-funded program which assists families with limited income to avoid homelessness. The Housing Counselling and Stabilization Case Manager is directly accountable to provide housing counselling information and referral, housing search as well as direct stability support services to program participants of the HCEC and HomeBase programs; in assisting with intakes, referrals, case management, workshops, and outreach and special projects. The housing counselling and stabilization worker will be responsible for one on one intakes, workshops and assessments of qualifying families and assess their needs for re-housing opportunities, housing search and placement. In addition, this position is responsible for all aspects of any additional duties and assignment as delegated by the supervisor. For full position description, click here: Housing Counselling Case Manager

Program Representative – Worcester, MA

The primary purpose of this position is to ensure Housing Choice Voucher program participants and their owners receive program assistance and ensure that program requirements are completed in an accurate, timely manner. Program Representatives work with the property owners or their designee/property managers along with program participants in ensuring program requirements and obligations are met to receive continuing housing subsidy assistance. For full position description, click here: Program Representative

Rental Assistance Triage Associate – Worcester, MA

The primary purpose of this position is to provide Housing Choice Voucher Program support. The Rental Assistance Triage Associate provides administrative support to the Housing Choice Voucher Program Representatives. The Triage Associate will work with clients and landlords to ensure exceptional customer service. For full position description, click here: Rental Assistance Triage Associate

Water Technician Specialist – New England (Open Location)

Responsibilities include providing services under the EPA Safe Drinking Water Act (SDWA) Training and Technical Assistance Program for small public water systems and private wells to achieve and maintain compliance with the SDWA, as well as administer Training and Technical Assistance for small publicly-owned water systems and individual well owners to maintain and improve water quality as necessary. The Water Technician Specialist will work with small public water systems which include transient community, non-community and non-transient non-community personnel. For full position description, click here: Water Technician Specialist Open Location


Send cover letter and resume to our Human Resources Department.  

Email: or Fax: (978) 630-2751.


RCAP Solutions is proud to be an equal opportunity provider and employer.

Click here for full USDA Nondiscrimination Statement

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