RCAP Solutions is always in search of talented, team-oriented people with a passion for fulfilling the RCAP Solutions mission: To foster personal and public self-reliance and improve the quality of life for individuals, families and the communities in which they live.

Are you one of those individuals?  If so, please feel free to submit your resume to our Human Resources Department for future consideration and we will contact you should an appropriate opportunity arise. Email: or Fax: (978) 630-2751.



Deputy Director of Housing Counseling & Homeless Services – Worcester, MA

The Deputy Director of Counseling and Homeless Services will have both internal and external facing responsibilities, ranging from client and project management (business development, framing of key approaches, high-quality client delivery, written products), to administration (information technology, reporting, facilities), and human capital (HR/recruiting, mentoring, supervision, career progression). Furthermore, this position oversees the daily operations and productivity of the Housing Consumer Education Center, Residential Assistance for Families in Transition (RAFT), HomeBASE, SecureJobs and the EA Scattered Site Program that manage emergency shelter families, assists in homeless prevention and stabilization. In addition, will counsel, negotiate, or mediate solutions to housing issues including: tenant/landlord conflicts, housing search, fair housing, homeless prevention, shelter compliance, program terminations, evictions, negotiations, relocation etc., to facilitate a successful resolution where feasible and appropriate. For full position description, click here: Deputy Director of Housing Counseling & Homeless Services

Human Resources Specialist – Gardner, Worcester MA

The HR Specialist will serve as a hands-on representative and primary point of contact for the VP of Human Resources for administrative support. This role will also include a hands-on approach to human resource function whose role is to help facilitate basic human resource functions. The HR Specialist will serve as support for recruitment, employee relations, training and development, compliance and benefits through multitasking activities that will address support for documentation, polices process and practices within the organization. The role will require partnerships on projects were human resources support is needed within the organization and serve as a representative for data collection within HR functional areas. The individual will be able to embrace change within the organization and functional areas and show support of such defined activities. For full position description, click here: Human Resources Specialist

Junior Program Representative – Worcester, MA

The Junior Program Representative will be expected to work toward knowledge of Rental Assistance policies and procedures. The goal of the Junior Program Representative is to demonstrate working knowledge by maintaining an increasing caseload over a one to two-year period. For full position description, click here: Junior Program Representative

Maintenance Technician – Townsend, MA

The Maintenance Technician will provide day to day maintenance and custodial services to the housing complex(s) he/she is assigned, within the confines of established RCAP Solutions and funding sources policy and regulations. Responsibilities include the monitoring and maintenance of the physical plant. The Maintenance Technician will keep the building clean, orderly and well maintained. He/she will make necessary repairs and, within RCAP Solutions purchasing procedures, recommend contractors needed for more significant repairs. The Maintenance Technician is required to be on-call after RCAP business hours and to respond and resolve emergency situations. For full position description, click here: Townsend

Program Representative – Worcester, MA

The primary purpose of this position is to ensure Housing Choice Voucher program participants and their owners receive program assistance and ensure that program requirements are completed in an accurate, timely manner. Program Representatives work with the property owners or their designee/property managers along with program participants in ensuring program requirements and obligations are met to receive continuing housing subsidy assistance. For full position description, click here: Program Representative

Rental Assistance Triage Associate – Worcester, MA

The primary purpose of this position is to provide Housing Choice Voucher Program support. The Rental Assistance Triage Associate provides administrative support to the Housing Choice Voucher Program Representatives. The Triage Associate will work with clients and landlords to ensure exceptional customer service. For full position description, click here: Rental Assistance Triage Associate

Water Technician Specialist – New England (Open Location)

Responsibilities include providing services under the EPA Safe Drinking Water Act (SDWA) Training and Technical Assistance Program for small public water systems and private wells to achieve and maintain compliance with the SDWA, as well as administer Training and Technical Assistance for small publicly-owned water systems and individual well owners to maintain and improve water quality as necessary. The Water Technician Specialist will work with small public water systems which include transient community, non-community and non-transient non-community personnel. For full position description, click here: Water Technician Specialist Open Location


Send cover letter and resume to our Human Resources Department.  

Email: or Fax: (978) 630-2751.


RCAP Solutions is proud to be an equal opportunity provider and employer.

Click here for full USDA Nondiscrimination Statement

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