Careers

JOIN US – BE A PART OF OUR SUCCESS

RCAP Solutions is always in search of talented, team-oriented people with a passion for fulfilling the RCAP Solutions mission: To foster personal and public self-reliance and improve the quality of life for individuals, families and the communities in which they live.

Are you one of those individuals?  If so, please feel free to submit your resume to our Human Resources Department for future consideration and we will contact you should an appropriate opportunity arise. Email: HR@rcapsolutions.org or Fax: (978) 630-9651.

 

CURRENT AVAILABLE POSITIONS

Housing Counseling Case Manager – Worcester, MA

The Housing Counselling and Stabilization Case Manager is directly accountable to provide housing counselling information and referral, housing search as well as direct stability support services to program participants of the HCEC and HomeBase programs; in assisting with intakes, referrals, case management, workshops, and outreach and special projects. For full position description, click here: Housing-Counseling-Case-Manager

RAFT Program Specialist – Worcester, MA

Reporting to the Director of the Housing Consumer Education Center, the position will be our front line contact person for clients that may be eligible for the RAFT Program. The RAFT Program Specialist is responsible for assisting clients to access RAFT funds and then to manage the distribution of those funds. For full position description, click here: RAFT Program Specialist

Corporate Administrative Support Specialist – Worcester, MA

The primary purpose of this position is to provide administrative support to the CEO and corporate functional areas. The Corporate Administrative Support Specialist will have the primary responsibility of supporting finance and administration in scheduling, inventory tracking, compliance related to specific filings and data entry mainly in support of finance. For full position description, click here: Corporate Administrative Support Specialist

Director of Housing Counseling & Homeless Services – Worcester, MA

The Director of Counseling & Homeless Services will be responsible for the day to day program operations, management, staff supervision, and reporting for the RAFT, HCEC, HOME BASE, hotel and stabilization programs, Safe Step EA Shelter, domestic violence survivor programs, and any other shelter/homeless/homelessness prevention program offered through RCAP Solutions. Depending on funding availability the Director of Counseling & Homeless Services may also function as a Project Manager of a small program while overseeing other programs. The Director of Counseling & Homeless Services will directly supervise the line staff (case managers/workers, housing search, and any project managers or coordinators of the programs). For full position description, click here: Director of Housing Counseling & Homeless Services

Deputy Director of Housing Counseling & Homeless Services – Worcester, MA

The Deputy Director of Counseling and Homeless Services will have both internal and external facing responsibilities, ranging from client and project management (business development, framing of key approaches, high-quality client delivery, written products), to administration (information technology, reporting, facilities), and human capital (HR/recruiting, mentoring, supervision, career progression). Furthermore, this position oversees the daily operations and productivity of the Housing Consumer Education Center, Residential Assistance for Families in Transition (RAFT), HomeBASE, SecureJobs and the EA Scattered Site Program that manage emergency shelter families, assists in homeless prevention and stabilization. In addition, will counsel, negotiate, or mediate solutions to housing issues including: tenant/landlord conflicts, housing search, fair housing, homeless prevention, shelter compliance, program terminations, evictions, negotiations, relocation etc., to facilitate a successful resolution where feasible and appropriate. For full position description, click here: Deputy Director of Housing Counseling & Homeless Services

Junior Program Representative – Worcester, MA

The Junior Program Representative will be expected to work toward knowledge of Rental Assistance policies and procedures. The goal of the Junior Program Representative is to demonstrate working knowledge by maintaining an increasing caseload over a one to two-year period. For full position description, click here: Junior Program Representative

Housing Quality Standards Inspector – Worcester, MA

The HQS Inspector is responsible for inspecting and evaluating buildings for compliance with all applicable code requirements. The Inspector will be responsible for ensuring that all rental stock inspected meets the strict standards defined by DHCD and HUD. For full position description, click here: Housing Quality Standards Inspector

Program Representative – Worcester, MA

The primary purpose of this position is to ensure Housing Choice Voucher program participants and their owners receive program assistance and ensure that program requirements are completed in an accurate, timely manner. Program Representatives work with the property owners or their designee/property managers along with program participants in ensuring program requirements and obligations are met to receive continuing housing subsidy assistance. For full position description, click here: Program Representative

Property Manager – Bolton, MA

The primary role of the Property Manager is to provide a professional and supportive environment for residents, visitors and property associates. He/she oversees the physical apartment community, meets the financial objectives of the owner and Management Company, as well as maintain all applicable outside agency standards and requirements. The Property Manager is required to be on-call after RCAP Solutions business hours and to respond to and resolve emergency situations. For full position description, click here: Property Manager – Bolton, MA

Property Manager – Townsend, MA

The primary role of the Property Manager is to provide a professional and supportive environment for residents, visitors and property associates. He/she oversees the physical apartment community, meets the financial objectives of the owner and Management Company, as well as maintain all applicable outside agency standards and requirements. The Property Manager is required to be on-call after RCAP Solutions business hours and to respond to and resolve emergency situations. For full position description, click here: Property Manager – Townsend, MA

Rental Assistance Customer Service Manager – Worcester, MA

The Rental Assistance Customer Service Manager will serve as the Rental Assistance Program’s vendor (landlord) liaison to ensure landlord documentation is correct and up-to-date for all rental properties, will answer all landlord queries, and will process HAP abatements. The Customer Service Manager will work as the program partner with RCAP’s Finance Department. This position will ensure that HAP adjustments are processed timely and correctly and that all Finance requirements for program deliverables are addressed in a timely manner. Maintain a small caseload to ensure remaining up-to-date on program administration. For full position description, click here: Rental Assistance Customer Service Manager

Rental Assistance Quality Assurance Specialist – Worcester, MA

The Rental Assistance Quality Assurance Specialist will be responsible to lead and manage the essential functions of regulatory compliance and ensure quality service delivery within the Rental Assistance programs administered by RCAP Solutions. This position will perform internal audits of RCAP Solutions’ rental assistance programs; review files to ensure compliance with regulatory requirements, internal procedure, and report findings and recommendations to appropriate personnel, and provide essential and necessary training to reduce and eliminate repeated errors; oversee the accuracy and provide correction to data within the Tracker database; support and promote the RCAP Solutions Strategic Plan through development, implementation and achievement of departmental objectives as tied to the Plan. For full position description, click here: Rental Assistance Quality Assurance Specialist

 

Send cover letter and resume to our Human Resources Department.  

Email: HR@rcapsolutions.org or Fax: (978) 630-9651.

 

RCAP Solutions is proud to be an equal opportunity provider and employer.

Click here for full USDA Nondiscrimination Statement

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