RCAP Solutions is Proud to Present Our 2024–2027 Strategic Plan!

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RCAP Solutions’ 2024–2027 Strategic Plan – Empowering Communities, Elevating Potential!

On behalf of the RCAP Solutions Board of Directors and staff, we are pleased to present our three-year strategic plan.

In 2020, COVID-19 prompted significant operational changes within our organization. We had to adapt our methods of community assistance and observed major shifts in our client demographics.

As we emerged from the pandemic, we recognized the need to comprehensively evaluate our framework, particularly our staff, to reassess our needs, internal procedures, and business practices.

With this in mind, we initiated a year-long strategic planning process with a comprehensive research study to analyze our organization comprehensively. We interviewed key stakeholders, community partners, staff, and volunteers. Following a focused working session with our board, several team meetings were held to define our goals, objectives, and key performance indicators. These discussions provided valuable insights into key issues, sector dynamics, trends, and emerging issues.

With the completion of this extensive process, we look forward to focusing on implementation by aligning our processes, and concentrating on strategic and sustainable growth, guided by principles of transparency, inclusivity, and integrity.

While certain aspects of our strategic plan will formalize existing beliefs and processes, other areas will push and challenge the organization in novel ways.

We anticipate enthusiastically that this strategic plan will position RCAP Solutions to pursue new opportunities and expand, as we continue striving to become a premier provider of community and client services.

We sincerely appreciate the consideration, time, and efforts of all those who helped to make this strategic planning process a success.

With gratitude,

REGISTER HERE

The water and wastewater industries are facing a shortage of operators as experienced veterans are retiring after decades of service. Are you having trouble finding replacements? In this training for both operators and board members, learn about how to how to attract, support, and keep talented staff who are equipped for the technical and practical challenges of the modern water industry.

This one-of-a-kind workshop for small water and wastewater system operators and board members involves an hour and a half online interactive class.

LEAD SERVICE LINE INVENTORY (LSLI) REQUIREMENTS: WHAT WATER SYSTEMS NEED TO KNOW

About Lead in Drinking Water

Lead pipes in public water systems and drinking fixtures have been banned in new home construction since 1986, when Congress amended the Safe Drinking Water Act. However, in some older homes, services lines which are connected to the water mains may be made of lead. In addition, some faucets and plumbing fixtures in homes built before 1986 may also be made of lead.

Lead can be harmful to human health even at low exposure levels – especially in children. Exposure to lead can cause adverse effects such as damage to the brain and nervous system and slowed growth and development.

About the Federal Lead Service Line Inventory (LSLI) Requirements for Water Systems

Knowing where lead pipes are located is critical to replacing them efficiently. Every public or private water system which serves water to over 15 service connections across the country will be required to provide an initial inventory of their water service lines to the U.S. Environmental Protection Agency (EPA) by October 16, 2024, through their state regulatory agency. State regulatory agencies are very proactive in helping communities meet these requirements.

As such, representatives from your local water service provider or municipality may be visiting households to assess whether or not certain homes have lead service lines if they don’t have an accurate record of the service material. This inventory would be publicly accessible and offer homeowners a way to find out if they have a lead service line. This inventory is NOT an indication that you have lead in your water.

PLEASE NOTE: The requirement to complete a Lead Service Line Inventory DOES NOT apply to transient non-community water systems (TNCWS) or bottled, vended, retail, or bulk hauling (BVRB) water systems.

Why the Lead Service Line Inventory (LSLI) is Important

This initiative is an important first step in ensuring every family across the country has access to clean drinking water – as the EPA’s goal is to replace 100% of the nation’s lead pipes and service lines within 10 years.

In addition, surveying service lines and determining which are made of lead or galvanized pipe is a pivotal process in which water systems must undertake to secure government funding in order to reduce the cost burden on homeowners.

Cooperation between homeowners and local water service provider or municipalities will be an essential part of the process to protect public health, in particular the health of children and of vulnerable communities.

More Information & State-Specific Resources

For more information about Lead & Copper Rule Revisions (LCRR) and the Lead Service Line Inventory (LSLI) check out these federal and state-specific resources:

If you are interested in receiving complimentary technical assistance for you water or wastewater system, please visit Our Services by State page and select your state or territory to view regional contact information.

Susan Bachman, RCAP Solutions Board Member

Susan Bachman is the Solutions Marketing Manager for Netrix Global located in Chicago, IL. As a marketing professional with over 15 years of experience, she is a team player with excellent interpersonal and communication skills. She is detail oriented and a deadline focused multi-tasker, versed in fast-paced creative environments.


Susan brings a broad range of professional communications skills to her role as board member, including implementing marketing strategies, market research, project management, website and content management, writing and editing, creative concepts, event management, public relations, product demo voice-overs, vendor management, and digital communications.


When asked what she is passionate about, Susan responded that “she really enjoys being outside in nature and spending time with friends and family.” She noted “family time together is important, whether it be bike riding, hiking, walking, or attending my 11-year-old twins’ hockey and soccer sporting events.”


She was drawn to the field of marketing because she has always loved three things: creativity, people, and psychology. “I always loved graphic design and using my imagination to create something.” She stated. “With a psychology minor in college, I felt like the field of marketing helped me to draw all my passions together by knowing what makes people tick. It helps you to better understand how people think and taps into what makes a person buy a certain product.”


When asked what she is most proud of, Susan notes that she is most proud of her kids and seeing them growing up to be independent, capable, and enthusiastic about life. On a professional level, she said it’s “building a culture of teamwork.” She went on to note “I love bringing people together and, in my career, I feel a huge sense of accomplishment after seeing people collaborate on a project. I am more of a visionary and enjoy helping a team work together and overcome obstacles.”


Susan was attracted to volunteering at RCAP Solutions because of the work the organization does to support rural and underserved communities. She felt drawn to the private well program to protect public health and wanted to know more, especially since she had her own private well.


She feels that RCAP’s vision of a world made up of strong and resilient communities and individuals, confident in their potential and with ownership of their success really resonates with her. She said “building those connections and being a part of an organization that can help others to have independence is so important to me. We guide others and help them have trust in themselves and their accomplishments.” She went on to say that “giving has a ripple effect. During the Pandemic people were not together physically, and the impact was evident. I am a positive person and seeing people help others has a gratifying effect, and creates a better world for us to live in.”


Susan believes that her experience working on the RCAP Board “has been amazing so far.” She thinks of herself as fairly new to the board but enjoys getting to know everyone. “I’ve really enjoyed the strategic planning work, seeing the vision for the future, and better understanding the opportunities for the communities we serve.”


When asked how she feels her skills and expertise have benefited RCAP’s work, she stated “I believe that I can help to build connections with people and other organization and see how building partnerships can help us grow.” She went on to say “after the pandemic I’ve taken on more global and remote roles. I’ve missed making a difference in the local community. I’m looking forward to doing more of that and working with RCAP has been wonderful in that regard.”


So far, Susan sees her time at RCAP as a work in progress. “After the strategic planning process, I’m more aware of all the perspectives to move things forward,” she noted. I’m seeing more collaboration, and the things we’ve discussed are starting to manifest. I look forward to seeing the changes we’ve targeted come to fruition.”


Susan received her MA in Visual Communications at San Francisco State University, CA, and a BA in Graphic Design at the University of Massachusetts, Amherst, MA. She received a certificate in Bank Marketing from the American Bankers Association, participated in the North Central MA Chamber of Commerce Community Leadership Institute, and the Emerging Leadership LAUNCH program with Fidelity Bank and Nichols College.


Her lengthy volunteer experience includes work with the Boston Women’s Leaders Organization, board membership with New England Financial Marketing Association (NEFMA), Marketing Strategic Planning committee with the Greater Gardner Chamber of Commerce, Women’s Leadership Connection Board with the North Central MA Chamber of Commerce, Community Care Crew Chair and Heart Club Co-Chair at Fidelity Bank, and the United Way.

Susan’s full bio can be found on our website.

REGISTER HERE
 
This Asset Management workshop is designed to introduce board members and waste/water operators to the topic of asset management planning and how it can help small utilities make the most of limited resources. Asset management is a planning process to enable utilities to get the most value from assets such as pumps, tanks, treatment equipment and more, while budgeting financial resources to repair and replace assets when needed. In this workshop, participants are introduced to Asset Management using the EPA STEP Guide, a 5-step process for the development of an asset management plan: inventory, prioritize, develop, implement, and revise. Examples and worksheets for inventories, prioritizing, and budgeting are introduced for participants to use in their own communities.

REGISTER HERE

At this IN-PERSON, hands-on course, participants will:

  • Review regulatory requirements and guidance to complete the required Lead Service Line Inventory
  • Gain experience recognizing lead, copper and galvanized service lines in the field
  • Practice 5th liter lead sampling techniques and troubleshooting calculations
  • Develop and use talking points to discuss lead with customers

This workshop is pending approval by NYSDOH for 4.25 contact hours for water operators. THIS WORKSHOP IS IN-PERSON!

RCAP Solutions’ 2023 Impact Report – Paving the Path Forward!

In 2023, RCAP Solutions continued to gain momentum as we shifted our focus from the pandemic and began to strategically plan for the next phase of our organization. Navigating the dynamic landscapes of our service industry, it is essential to assess our current position and anticipate our future direction. View our 2023 Impact Report to learn more about last year’s accomplishments and check out stories from the people we serve!

Amid programmatic expansion, staff growth, and new partnership opportunities, it was ideal to prioritize strategic planning initiatives and envision the future of RCAP Solutions. Our enthusiastic board of directors collaborated closely with an engaged management team to address internal and external challenges, successes, and opportunities, positioning our organization for continued success.

We thank our partners and continued supporters and invite you to join us as we pursue a collective vision of a world made up of strong and resilient communities and individuals, confident in their potential and with ownership of their success.

We look forward to a productive 2024 as we remain steadfast in our commitment to fulfilling our mission: To foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live.

Julie Carroll, RCAP Solutions Board Member

Julie Carroll is a human resources and operations professional with more than 25 years of experience in diverse business environments. She joined the RCAP Solutions Board in July of 2022.

Her portfolio includes proven achievements in business operations management, risk management, employee relations, training, and development. She is a self-starter; dependable, highly motivated and a thorough performer with a demonstrated ability to work with all levels of management to design, develop and implement strategies to improve business and employee performance, and can effectively inspire others to achieve individual and corporate goals. Julie is also a Real Estate Sales Agent with Keller Williams Realty, Inc. and brings community development experience as a former planning board member for the town of Boxborough, MA.

Julie began her career in the areas of finance and operations. Working in an entrepreneurial small business environment for a family-owned company, she found herself moving into a human resources role, bringing the organization together working with benefits, employee handbooks and enjoyed supporting the employees. “I felt challenged in that arena,” she noted. “I could hone my skills in that area and used strategy to focus on the employee experience. As a result, my career evolved, and I went on to own and operate a small HR outsourcing company for several years.”

Julie received her AAS in Liberal Studies at Middlesex Community College in Bedford, MA, and a Professional Human Resources (PHR) certification from the Society of Human Resource Management (SHRM) in Alexandria, VA. She brings a wide range of specialties in operations, HR implementation, employer and employee regulations, small business operations and employee engagement to her role as board member.

When asked what she is passionate about, Julie responded “I find that what I’m enthusiastic about has evolved.” She continued “I really enjoy creating experiences with friends and family. I enjoy being outdoors, doing things like gardening, kayaking, and boating in summer, snowshoeing, and snowmobiling in winter. I really appreciate being outdoors. My passion is in creating a fuller life as I mature. I want to have experiences with my family and grandchildren.”

Julie has found that it is important to achieve a work-life balance and be there for both family and work. “My greatest accomplishment is my family,” she noted. “The resilience I have experienced with my mom getting Multiple Sclerosis and taking care of her, along with the loss of my brother, my personal triumph is in raising my family. I was able to achieve much of my growth in my career without needing a big educational base to launch from. I feel immensely proud of my achievements.”

Julie was attracted to becoming involved at RCAP Solutions because of the housing programs, which she believes are essential for success. “Personally, I saw my mom go back into the workforce after not working for many years,” she commented. “Seeing how RCAP provides housing services is paramount to resetting someone in a difficult position. Empowering people beyond just providing vouchers was intriguing to me, I felt I could relate and have good insight.”

Julie went on to say “RCAP’s mission of improving the quality of life for individuals, giving them what they need are tools for success.” She stated, “I am very big on accountability, and I believe that ownership of that success and vision, and ownership of your actions is a good balance with self-reliance and self-sufficiency. The financial literacy and first-time homebuyer workshops and other housing services provide the benefit of giving, and seeing the ripple effects it can create for people, really relates to my core values.”

Julie noted that her skills and expertise complement RCAP’s mission. “My mindset aligns with the board’s work, strategic planning, creating success, evaluating overall performance is very parallel with HR. I can relate to what you are doing, being able to add to that strategic insight and HR, both sides are human capital. Helping people solve a problem and see success.” When asked about her experience volunteering on RCAP Solutions’ board, she observed “RCAP is open, inviting, educational, and what we are doing is huge. It’s not an intimidating environment and without any background, someone can come in and sit comfortably on the board and be able to provide their skills and benefit the organization.”

Julie has been involved in RCAP’s recent strategic planning process and has enjoyed seeing that come to fruition. “It was much needed,” she noted. “I have spent a lot of time with entrepreneurs, telling businesses that they needed to re-strategize, work on goals, and focus on expectations and communications styles. Being a part of this process and hearing feedback from employees and partners has been beneficial. Strategic planning is a monumental rock, and for any organization, it’s like pushing it up a hill. I feel like I can continue to contribute to this area as it is similar to what I do as a consultant, and I can support the organization in that capacity. As we continue and finalize this process, that is something that we will all be enormously proud of.”

Julie’s full bio can be found on our website.

REGISTER HERE

At this IN-PERSON hands-on course, participants will:

  • Understand and calculate the 90th percentile for lead sampling results
  • Gain experience recognizing lead, copper and galvanized service lines in the field
  • Practice 5th liter lead sampling techniques and troubleshooting calculations
  • Develop and use talking points to discuss lead with customers
  • Evaluate collection sites and practice correct sampling techniques for total coliform bacteria

This workshop is pending approval by NYSDOH for 4.5 contact hours for water operators.

REGISTER HERE
 
This one-of-a-kind workshop for small-system water operators involves both a required pre-workshop homework assignment and a half-day online interactive class. You must complete the homework to attend the class.

 
Math is an integral part of drinking water operations and is often one of the hardest topics to master. This course will review basic math concepts, tactics for solving problems, and provide practice applying the concepts to solve examples.

‘Twas Mid December at RCAP Solutions…

‘Twas Mid-December and all through the skies,
RCAP teams with care and wise.
In every office, staff worked with glee,
Offering essential aid, as busy as can be.

The needy many, deserving of cheer,
In this season of giving, their hopes draw near.
For when the demand rises, so great and so clear,
RCAP’s dedication shines, year after year.

In our Housing Consumer Education Center,
We make sure every client has a supportive mentor,
To assist in all aspects of home ownership and leasing,
In case you should see a problem increasing,
If a concern should arise, there’s lending or training,
Should you find your bank account suddenly draining.

With Subsidized Housing, we help pay the rent,
Offering programs for both landlord and tenant.
Everyone deserves a safe home and a bed,
Where each family member can rest their head.
We can also assist with housing mobility,
And case management for economic stability.

Our Housing for Seniors and the Mobility Impaired,
Offers features and services that can’t be compared.
Our professional staff is supportive and giving,
With countless services for independent living.
For those who reside in RCAP’s great care,
Our teams will provide for ALL who live there.

Our Environmental Crew work with communities to ensure,
The water that pours from the tap is pure.
From Maine to Pennsylvania, we offer technical assistance,
For those in rural regions, we’ll travel the distance.
Whether it’s wastewater, mapping, training, and more,
We’ll assess your infrastructure, and help settle the score.

The Caribbean Team helps the islands with pollution,
Teaching about recycling, and solid waste solutions.
We offer disaster planning, and prepare for the future,
Should climate change impact your region and need suture.
Financial assistance for septic or well repair,
We’re here for our communities, never despair!

Here in Massachusetts, we’re Advocating for Change,
For private well homeowners, who may need a range,
Of regulations for education, testing, and support,
Should their water tests come up short,
And need repair to keep families in good health,
For every resident, across the Commonwealth.

Our Administrative Staff provides support to our programs,
IT keeps us online, and safely protected from scams.
Finance cuts checks and keeps the books in balance,
HR supports the organization, hiring people with talents.
Marketing ensures the public is in the know,
And Development guarantees that funding won’t slow.

In the Northeast our influence spreads, far and wide in stride,
In Puerto Rico and Virgin Islands, forever shall we reside.
Fostering community’s power, potential, a bond we unify,
In this commitment, our focus and unity lie.

Nurturing strength, resilience, and confidence, our gift to bestow,
Supporting individuals, families, communities, helping them grow.

Timothy Grinham, RCAP Solutions Board Member

Timothy Grinham, a Commercial Banking and Lending Specialist at S&P Global Market Intelligence, joined the RCAP Solutions Board of Directors in July of 2022.

Headquartered in New York City, S&P Global is a world-wide leader providing financial services information. Tim works in their Market Intelligence division, working with financial institutions under $5 Billion in Total Assets on workflow automation and commercial prospecting.

Tim has a professional background in technology, banking, lending, real estate, and brings over 20 years of experience in finance, investment, and sales management to his role on the board. He has extensive knowledge of working with federal funding sources, financing, managing customer accounts and portfolios, developing business opportunities, customer service, and training.

When asked what he likes to do with his free time, Tim responds, “For me, it’s all about family time. I spend as much time as possible with my wife and my two daughters and am excited to be coaching my daughters in soccer and basketball.” In his spare time, he enjoys reading, catching up on current events, banking news and the stock market.

Tim was drawn to the banking profession almost by accident. “When I graduated in 2002, I walked into a large recession due to 9/11,” he stated. “There was not much activity going on in the job market, so I stumbled into the mortgage industry. It was a good opportunity with rates dropping and I was able to get into refinancing existing debt. I began the first part of my career in the residential market and later became involved in commercial banking.”

He had always wanted to pursue a career in technology, and in his current position, he is able to draw from his previous experience working with banks, credit unions, and smaller institutions, providing them with technological solutions for their information service needs.

Tim received his BA in Business Management from Johnson State College in Johnson, VT. His volunteer experience includes board membership with Worcester Community Housing Resources, the Town of Paxton Capital Improvements Committee, and as a mentor for SBA workshops and business incubation companies in and around MA.

When asked what Tim feels his greatest professional achievement is, he mentioned the impact that banking and commercial lending can have in the community. “We moved to the Worcester area in 2014,” he stated. “I was very excited to start a position lending with a bank located in downtown Worcester. Over the course of the next several years, I was able to be a part of the Worcester economy during a growth period. I take a lot of pride when traveling through Worcester and seeing the businesses that I worked with throughout my career and knowing that I had a small part in the positive impact on the area. I find it extremely rewarding to drive around the city with my family and say, ‘I worked on that building, or I or helped to finance those renovations.’”

He went on to say, “What I miss most about banking is the positive involvement in the community, which is what drew me to RCAP Solutions. I want to support the work the organization does in both the urban and rural areas of the region.”

Tim believes “it’s critically important to serve both markets, especially in these times of economic uncertainty, when there are factors outside of our control.” He went on to say, “RCAP is a great organization to be involved in. Because of the range of programs, we have an opportunity to serve many communities and a diverse client base.

As a relatively new board member, Tim considers his time volunteering with RCAP to be a positive experience. “I’ve learned a lot about the services RCAP offers,” he states. “When I came to the organization, I was familiar with the housing and lending services. Now that I have really gotten involved, I’m extremely impressed with how much the organization and staff accomplishes.” He has enjoyed getting to know the board members and employees. “I think the staff is incredible,” he remarked. “They work hard and do an excellent job. I have really appreciated learning more about the teams and their programs.”

Tim looks forward to completing the year-long strategic planning process that the organization is undergoing. “I anticipate that once we’re implementing it, we will see the positive impact that it has on both the organization and the clients that we work with.” He concluded by saying “It’s just been a great experience, and I look forward to continuing to see the organization do great work.”

Tim’s full bio can be found on our website.

IN-PERSON NO-COST EVENT for Small System Water Operators in New York.

At this 4-hour, hands-on course, participants will:

  • Practice correctly collecting samples for measurement of total coliform bacteria, and evaluate collection sites
  • Be able to calculate the lead 90th percentile and put the data into context
  • Gain experience in recognizing lead, copper and galvanized service lines in the field
  • Be able to take proper lead samples and 5th liter sampling when a LSL is present
  • Have talking points to discuss sampling results with consumers

Tracey Weeden, MSW, LCSW/LICSW; RCAP Solutions Board of Directors, Vice Chair

Tracey Weeden is the Executive Director of Brockton Behavioral Health Facility at Boston Medical Center and joined the RCAP Solutions Board of Directors in January of 2021.

She has extensive experience in the healthcare and nonprofit arena, with a background in administration, behavioral health, and homelessness prevention. In her previous position as Chief Operating Officer for First Step of Sarasota, she focused on affordable behavioral health treatment and system of care optimization. She also has experience managing a private practice as a psychotherapist.

Tracey was drawn to social work because of her childhood experiences growing up in an urban environment. She remarked “there was a lot of violence, parentification, mental illness, and substance misuse. But amid the prevalence of trauma, there was also so much hope for a better way of life. At an early age I was interested in other people’s stories and potential. When I went to college, I did not know what I wanted to do, but knew I wanted to break the cycle of oppression in the community I had grown up in. I majored in social work, and it just felt right. At an early age, I felt sensitive to others’ needs and seemed to be able to put myself in someone else’s shoes. Although I don’t make it a practice to disclose my experiences, oftentimes I deeply understand the barriers to quality of life clients experience.”

Tracey is a former employee of RCAP Solutions, where she was a member of the leadership team, as Director of Counseling and Homeless Services. “When I was at RCAP, I absolutely loved the work,” she commented. “Working at RCAP, I showed up 100% every day for the organization and our clients. They were long days, but it was all worth it. RCAP is deeply mission driven. RCAP’s services for people in need is undeniable. Who wouldn’t want to be a part of a community, helping people where they are and supporting them as they move to a better place? RCAP’s work aligns with my values and everything I stand for as a social worker, a woman, and a woman of color.”

Tracey went on to say “RCAP’s work comes down to people helping people. This resonates with me and is what’s unique about RCAP. The employees genuinely want their clients to achieve a better quality of life. At RCAP we are paying it forward.”

Tracey feels strongly about being an active board member. “I want to be a real objective resource to the leadership team and a sounding board. I understand the culture and dynamics as a social worker and as a businesswoman.”

When talking about her experience serving on the board, Tracey exclaimed, “It’s been fun! I like the diverse expertise the volunteer team brings to the table. The board is open to looking at things differently and trying new ideas. This will determine the sustainability of the organization overall. The board is engaged, understands the impact of the work, and is realistic about what it takes to provide services. It’s very exciting to be a part of this energized board.”

When asked about her future goals for the organization, she replied, “I hope that a year from now we are in the process of implementing a successful, operational, and people-driven strategic plan. I believe we can really put RCAP on the map as a leader in all aspects of community and environmental services.”

Tracey is a self-published author and has volunteered for the City of Worcester’s Human Rights Commission and the Massachusetts Department of Public Health’s suicide prevention initiative. She is currently a Commissioner for the Massachusetts Status of Woman of Plymouth County. Tracey earned a MS in social work at Boston University and is working towards her Doctorate degree in Business Administration with a focus in Health Services Administration at Northcentral University. She brings a deep understanding of the programmatic, funding, and strategic needs of the organization, along with nonprofit leadership, fundraising and community outreach.

When asked about her personal and professional achievements, Tracey commented, “it was always a goal for me to do more of the work in helping others to grow and lift themselves out of traumatic environments. I’m proud of that. In this field of social work, there are not many Black People or Native Americans in leadership positions. I don’t see a lot of “me” represented and I will never take it for granted. I hope to be an example and to inspire others.”

In her free time, Tracey enjoys creating things. “I love candle making, jewelry making, upcycling furniture, gardening, and creating a new space in my yard or home. It helps me relax. Being creative helps me to think outside of the box overall. I enjoy focusing on the hobby and it’s extremely relaxing for me.”

RCAP Solutions’ 2022 Impact Report – A Year of Rejuvenation

2022 was a year marked by growth, development, and ultimately rejuvenation as RCAP Solutions began its rebound from a tumultuous and transformational time. View our 2022 Impact Report to learn more about last year’s accomplishments and check out stories from the people we serve!

We thank our partners and continued supporters and invite you to join us as we continue to work towards a collective vision of a world made up of strong and resilient communities and individuals, confident in their potential and with ownership of their success.

We look forward to a productive 2023 as we remain steadfast in our commitment to fulfilling our mission: To foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live.

 
OTN is once again offering their wildly popular Soils course for onsite wastewater professionals! This 1‐day course will show you how to evaluate soils for a properly functioning septic system:

  • Learn an array of soil evaluation techniques used by professionals in the field.
  • Explore soil types, textures and conditions through hands‐on exercises and field evaluation.
  • Learn to read and understand soil survey reports.
  • Enhance your skills and reputation for evaluating soil and site conditions for proper septic system design and installation.

 
OTN is once again offering their unique Installation course for onsite wastewater professionals! This 1- day course will show you professional techniques for installing a properly functioning septic system:

  • Understand the elements of pre-construction planning and site preparation
  • Incorporate an understanding of soil types and conditions in your installation strategy
  • Setting tanks and distribution boxes; installing pumps and dosing units; correct construction of absorption systems
  • Alternative treatment units and absorption techniques
  • Enhance your skills and reputation for properly installing residential onsite systems

 
Need help managing your finances? Interested in developing a sustainable spending plan? At this workshop you will learn about managing personal finances and be empowered to make better decisions in order to achieve financial stability for yourself and your family!