💧 Basic Math for Drinking Water Operators (NY)

Math is an integral part of drinking water operations and is often one of the hardest topics to master. This course will review basic math concepts, tactics for solving problems, and provide practice applying the concepts to solve examples.

‘Twas Mid December at RCAP Solutions…

Click here to watch our holiday video!

‘Twas Mid-December and all through the skies,
RCAP teams with care and wise.
In every office, staff worked with glee,
Offering essential aid, as busy as can be.

The needy many, deserving of cheer,
In this season of giving, their hopes draw near.
For when the demand rises, so great and so clear,
RCAP’s dedication shines, year after year.

In our Housing Consumer Education Center,
We make sure every client has a supportive mentor,
To assist in all aspects of home ownership and leasing,
In case you should see a problem increasing,
If a concern should arise, there’s lending or training,
Should you find your bank account suddenly draining.

With Subsidized Housing, we help pay the rent,
Offering programs for both landlord and tenant.
Everyone deserves a safe home and a bed,
Where each family member can rest their head.
We can also assist with housing mobility,
And case management for economic stability.

Our Housing for Seniors and the Mobility Impaired,
Offers features and services that can’t be compared.
Our professional staff is supportive and giving,
With countless services for independent living.
For those who reside in RCAP’s great care,
Our teams will provide for ALL who live there.

Our Environmental Crew work with communities to ensure,
The water that pours from the tap is pure.
From Maine to Pennsylvania, we offer technical assistance,
For those in rural regions, we’ll travel the distance.
Whether it’s wastewater, mapping, training, and more,
We’ll assess your infrastructure, and help settle the score.

The Caribbean Team helps the islands with pollution,
Teaching about recycling, and solid waste solutions.
We offer disaster planning, and prepare for the future,
Should climate change impact your region and need suture.
Financial assistance for septic or well repair,
We’re here for our communities, never despair!

Here in Massachusetts, we’re Advocating for Change,
For private well homeowners, who may need a range,
Of regulations for education, testing, and support,
Should their water tests come up short,
And need repair to keep families in good health,
For every resident, across the Commonwealth.

Our Administrative Staff provides support to our programs,
IT keeps us online, and safely protected from scams.
Finance cuts checks and keeps the books in balance,
HR supports the organization, hiring people with talents.
Marketing ensures the public is in the know,
And Development guarantees that funding won’t slow.

In the Northeast our influence spreads, far and wide in stride,
In Puerto Rico and Virgin Islands, forever shall we reside.
Fostering community’s power, potential, a bond we unify,
In this commitment, our focus and unity lie.

Nurturing strength, resilience, and confidence, our gift to bestow,
Supporting individuals, families, communities, helping them grow.

Timothy Grinham, RCAP Solutions Board Member

Timothy Grinham, a Commercial Banking and Lending Specialist at S&P Global Market Intelligence, joined the RCAP Solutions Board of Directors in July of 2022.

Headquartered in New York City, S&P Global is a world-wide leader providing financial services information. Tim works in their Market Intelligence division, working with financial institutions under $5 Billion in Total Assets on workflow automation and commercial prospecting.

Tim has a professional background in technology, banking, lending, real estate, and brings over 20 years of experience in finance, investment, and sales management to his role on the board. He has extensive knowledge of working with federal funding sources, financing, managing customer accounts and portfolios, developing business opportunities, customer service, and training.

When asked what he likes to do with his free time, Tim responds, “For me, it’s all about family time. I spend as much time as possible with my wife and my two daughters and am excited to be coaching my daughters in soccer and basketball.” In his spare time, he enjoys reading, catching up on current events, banking news and the stock market.

Tim was drawn to the banking profession almost by accident. “When I graduated in 2002, I walked into a large recession due to 9/11,” he stated. “There was not much activity going on in the job market, so I stumbled into the mortgage industry. It was a good opportunity with rates dropping and I was able to get into refinancing existing debt. I began the first part of my career in the residential market and later became involved in commercial banking.”

He had always wanted to pursue a career in technology, and in his current position, he is able to draw from his previous experience working with banks, credit unions, and smaller institutions, providing them with technological solutions for their information service needs.

Tim received his BA in Business Management from Johnson State College in Johnson, VT. His volunteer experience includes board membership with Worcester Community Housing Resources, the Town of Paxton Capital Improvements Committee, and as a mentor for SBA workshops and business incubation companies in and around MA.

When asked what Tim feels his greatest professional achievement is, he mentioned the impact that banking and commercial lending can have in the community. “We moved to the Worcester area in 2014,” he stated. “I was very excited to start a position lending with a bank located in downtown Worcester. Over the course of the next several years, I was able to be a part of the Worcester economy during a growth period. I take a lot of pride when traveling through Worcester and seeing the businesses that I worked with throughout my career and knowing that I had a small part in the positive impact on the area. I find it extremely rewarding to drive around the city with my family and say, ‘I worked on that building, or I or helped to finance those renovations.’”

He went on to say, “What I miss most about banking is the positive involvement in the community, which is what drew me to RCAP Solutions. I want to support the work the organization does in both the urban and rural areas of the region.”

Tim believes “it’s critically important to serve both markets, especially in these times of economic uncertainty, when there are factors outside of our control.” He went on to say, “RCAP is a great organization to be involved in. Because of the range of programs, we have an opportunity to serve many communities and a diverse client base.

As a relatively new board member, Tim considers his time volunteering with RCAP to be a positive experience. “I’ve learned a lot about the services RCAP offers,” he states. “When I came to the organization, I was familiar with the housing and lending services. Now that I have really gotten involved, I’m extremely impressed with how much the organization and staff accomplishes.” He has enjoyed getting to know the board members and employees. “I think the staff is incredible,” he remarked. “They work hard and do an excellent job. I have really appreciated learning more about the teams and their programs.”

Tim looks forward to completing the year-long strategic planning process that the organization is undergoing. “I anticipate that once we’re implementing it, we will see the positive impact that it has on both the organization and the clients that we work with.” He concluded by saying “It’s just been a great experience, and I look forward to continuing to see the organization do great work.”

Tim’s full bio can be found on our website.


IN-PERSON NO-COST EVENT for Small System Water Operators in New York.

At this 4-hour, hands-on course, participants will:

  • Practice correctly collecting samples for measurement of total coliform bacteria, and evaluate collection sites
  • Be able to calculate the lead 90th percentile and put the data into context
  • Gain experience in recognizing lead, copper and galvanized service lines in the field
  • Be able to take proper lead samples and 5th liter sampling when a LSL is present
  • Have talking points to discuss sampling results with consumers

Tracey Weeden, MSW, LCSW/LICSW; RCAP Solutions Board of Directors, Vice Chair

Tracey Weeden is the Executive Director of Brockton Behavioral Health Facility at Boston Medical Center and joined the RCAP Solutions Board of Directors in January of 2021.

She has extensive experience in the healthcare and nonprofit arena, with a background in administration, behavioral health, and homelessness prevention. In her previous position as Chief Operating Officer for First Step of Sarasota, she focused on affordable behavioral health treatment and system of care optimization. She also has experience managing a private practice as a psychotherapist.

Tracey was drawn to social work because of her childhood experiences growing up in an urban environment. She remarked “there was a lot of violence, parentification, mental illness, and substance misuse. But amid the prevalence of trauma, there was also so much hope for a better way of life. At an early age I was interested in other people’s stories and potential. When I went to college, I did not know what I wanted to do, but knew I wanted to break the cycle of oppression in the community I had grown up in. I majored in social work, and it just felt right. At an early age, I felt sensitive to others’ needs and seemed to be able to put myself in someone else’s shoes. Although I don’t make it a practice to disclose my experiences, oftentimes I deeply understand the barriers to quality of life clients experience.”

Tracey is a former employee of RCAP Solutions, where she was a member of the leadership team, as Director of Counseling and Homeless Services. “When I was at RCAP, I absolutely loved the work,” she commented. “Working at RCAP, I showed up 100% every day for the organization and our clients. They were long days, but it was all worth it. RCAP is deeply mission driven. RCAP’s services for people in need is undeniable. Who wouldn’t want to be a part of a community, helping people where they are and supporting them as they move to a better place? RCAP’s work aligns with my values and everything I stand for as a social worker, a woman, and a woman of color.”

Tracey went on to say “RCAP’s work comes down to people helping people. This resonates with me and is what’s unique about RCAP. The employees genuinely want their clients to achieve a better quality of life. At RCAP we are paying it forward.”

Tracey feels strongly about being an active board member. “I want to be a real objective resource to the leadership team and a sounding board. I understand the culture and dynamics as a social worker and as a businesswoman.”

When talking about her experience serving on the board, Tracey exclaimed, “It’s been fun! I like the diverse expertise the volunteer team brings to the table. The board is open to looking at things differently and trying new ideas. This will determine the sustainability of the organization overall. The board is engaged, understands the impact of the work, and is realistic about what it takes to provide services. It’s very exciting to be a part of this energized board.”

When asked about her future goals for the organization, she replied, “I hope that a year from now we are in the process of implimenting a successful, operational, and people-driven strategic plan. I believe we can really put RCAP on the map as a leader in all aspects of community and environmental services.”

Tracey is a self-published author and has volunteered for the City of Worcester’s Human Rights Commission and the Massachusetts Department of Public Health’s suicide prevention initiative. She is currently a Commissioner for the Massachusetts Status of Woman of Plymouth County. Tracey earned a MS in social work at Boston University and is working towards her Doctorate degree in Business Administration with a focus in Health Services Administration at Northcentral University. She brings a deep understanding of the programmatic, funding, and strategic needs of the organization, along with nonprofit leadership, fundraising and community outreach.

When asked about her personal and professional achievements, Tracey commented, “it was always a goal for me to do more of the work in helping others to grow and lift themselves out of traumatic environments. I’m proud of that. In this field of social work, there are not many Black People or Native Americans in leadership positions. I don’t see a lot of “me” represented and I will never take it for granted. I hope to be an example and to inspire others.”

In her free time, Tracey enjoys creating things. “I love candle making, jewelry making, upcycling furniture, gardening, and creating a new space in my yard or home. It helps me relax. Being creative helps me to think outside of the box overall. I enjoy focusing on the hobby and it’s extremely relaxing for me.”

RCAP Solutions’ 2022 Impact Report – A Year of Rejuvenation

2022 was a year marked by growth, development, and ultimately rejuvenation as RCAP Solutions began its rebound from a tumultuous and transformational time. View our 2022 Impact Report to learn more about last year’s accomplishments and check out stories from the people we serve!

We thank our partners and continued supporters and invite you to join us as we continue to work towards a collective vision of a world made up of strong and resilient communities and individuals, confident in their potential and with ownership of their success.

We look forward to a productive 2023 as we remain steadfast in our commitment to fulfilling our mission: To foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live.

OTN is once again offering their wildly popular Soils course for onsite wastewater professionals! This 1‐day course will show you how to evaluate soils for a properly functioning septic system:

  • Learn an array of soil evaluation techniques used by professionals in the field.
  • Explore soil types, textures and conditions through hands‐on exercises and field evaluation.
  • Learn to read and understand soil survey reports.
  • Enhance your skills and reputation for evaluating soil and site conditions for proper septic system design and installation.

OTN is once again offering their unique Installation course for onsite wastewater professionals! This 1- day course will show you professional techniques for installing a properly functioning septic system:

  • Understand the elements of pre-construction planning and site preparation
  • Incorporate an understanding of soil types and conditions in your installation strategy
  • Setting tanks and distribution boxes; installing pumps and dosing units; correct construction of absorption systems
  • Alternative treatment units and absorption techniques
  • Enhance your skills and reputation for properly installing residential onsite systems

Need help managing your finances? Interested in developing a sustainable spending plan? At this workshop you will learn about managing personal finances and be empowered to make better decisions in order to achieve financial stability for yourself and your family!