Landlord & Tenant Support

If you have an issue related to your rights and responsibilities as either a landlord or a tenant, we’re here to help.

Tenant Resources

We can provide information on rights and responsibilities tailored to help renters function independently in the private, non-subsidized housing market, including:

  • Information on security deposits, leases, and fair housing
  • Help with resolving disputes
  • Access to information on lead hazards and code violations
  • Housing search strategies
  • Help with applying for financial assistance
  • Referrals to community resources

Landlord/Property Owner Resources

We offer rental property owners and managers valuable information on landlord rights and responsibilities to maximize their investments, including:

  • Landlord Training: How to Be a Good Landlord
    • This training and certification also satisfies the requirements that many lenders require for multi-family home loans and down payment assistance programs
  • Information on lead hazards and code violations
  • Referrals to mediation centers (resolving landlord/tenant disputes before they go to court)
  • Massachusetts tenancy laws
  • Security deposit laws
  • Eviction laws/rights

Have questions? Looking for assistance?

If you have any questions or are interested in learning more about these services, please contact us via email: or phone: (978) 630-6772