Sustainable operations are a necessity in todays ever changing water and wastewater environment. This course will review the key aspects of sustaining your utility through analysis of the good, the bad and the ugly of how you rank and rate your system. The course will help you assess key areas that need to be considered to enhance the longevity and operations of your system and sustain your operations to best serve the rate payers. This training is for water operators, managers, billing, and support staff as well as board members.