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This training supports rural and small water and wastewater systems in addressing their unique challenges, and in more effectively providing sustainable services to their communities. During the workshop participants are introduced to ten key management areas and then asked to conduct a short self-assessment of their operations in relation to the management areas. Participants identify management improvement opportunities at their systems based on the assessment. The workshop provides an opportunity for participants to share experiences from their systems to better understand how to implement improvements and have a basis for working with staff and community members to operate more effectively. Participants are also introduced to a compendium of resources that could help them implement the improvements identified during the assessment.