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At this IN-PERSON, hands-on course, participants will:

• Practice correct sampling techniques for total coliform bacteria
• Evaluate coliform sample collection sites
• Learn to recognize lead, copper and galvanized service lines in the field
• Develop and use talking points to discuss lead with customers
• Review highlights of 2024 regulatory updates, the federal Lead and Copper Rule Improvements (LCRI)
• Practice 5th liter lead sampling techniques and troubleshooting calculations
• Identify and overcome challenges in identifying unknown service line materials
• Improve lead service line-related data management skills and procedures
• Develop and use talking points to discuss lead with customers

This workshop is pending approval by NYSDOH for 5 contact hours for water operators. THIS WORKSHOP IS IN-PERSON!