Resident Services

RCAP Solutions Resident Services Coordinator (RSC) Program connects our affordable housing residents with the services and support necessary to enable them to remain living independently and safely in housing.

The goal of the RSC staff is to create a safe, comfortable, informative and enjoyable environment for all residents.  They are committed to empowering residents to build strong communities and to find creative solutions to any problems or issues.

RSC team members conduct confidential one on one client assessments to identify appropriate community services or activities that enhance quality of life.  Services may include arranging for home care, meal programs, case management, transportation assistance, connections to legal services, resident advocacy, assistance with Medicare, well being checks and much more.

For more information, contact Susanne Witkowski, Senior Resident Services Coordinator at 978-895-1677 or email

You may also click here to download our brochure.