*Update: RCAP Solutions will re-open to staff on Wednesday, March 25. At that time we will continue to be closed to public visits, but will be available via email, phone, and fax. We ask that clients be patient as all return messages and paperwork from the previous week will be completed on a first come, first served basis.
It was brought to our attention that a client who visited the office later tested positive for COVID-19. As a result, the leadership team made the decision to close until further notice.
We are monitoring the situation daily. Decisions are being made based on the most current information available and our policies and response to this situation are subject to change without notice. Our concern is for the health and safety of staff and clients.
The team will continue to assess the situation and will make a decision as to when we feel it is safe to reopen the office.
Please check our website and social media pages for additional information.
If you are a housing client: Please note that cases and files are not being processed until it is safe for staff to return to the office. Paperwork can still be submitted and we will resume processing when we return. For more information on program and contact information, please visit: http://www.rcapsolutions.org/closing.
This message is regarding our Worcester Office Only and does not affect our Community Resources Services or Staff.
We appreciate your attention and apologize for any inconvenience it may cause.
Thank you. Be safe and be well everyone.
*Due to the constantly evolving COVID-19 crisis this announcement may be subject to change without notice.