Individual and Family Resources

Our Client Resources Division works with eligible individuals and families in Massachusetts to provide a wide range of affordable housing, homelessness prevention, workforce development, family unification and self-sufficiency services.  These services include housing assistance payments for low income tenants, transitional housing and assistance for the homeless, emergency assistance for families and landlord/tenant mediation.  We offer training and support for property owners, tenants and home owners on a wide variety of topics including elder services, financial literacy, first time homeownership and foreclosure prevention.  We have multiple offices to better serve the Worcester County, Massachusetts region and serve many thousands of individuals and families each year.