Important Information For RCAP Solutions Clients

As of September 20, 2013, all RCAP Solutions Housing Assistance and Client Service Program Representatives will be located in our Worcester office at: 12 East Worcester Street, Worcester, MA 01604.

With our recent headquarters expansion in the City of Worcester, RCAP Solutions is consolidating its Gardner Corporate Office to one floor.

While our Gardner office will remain open, there will no longer be any client intake or housing representatives available for counseling for walk-in assistance at this location. As this location will now house administrative staff only, we ask that all visitors please make advance plans as all guests will be seen by appointment only. We apologize for any inconvenience that this may cause.

Please note, all program representative’s email and phone numbers have not changed.  For more information and directions to our Worcester Office, please contact your Program Representative directly or visit the Contact Page on our website.

If you have a need for special accommodations, please contact your program representative directly.  There is a designated RCAP Solutions dropbox located inside the front door of the Gardner entrance for your convenience for paperwork and other communications needs.

For more information, please call 800-488-1969 or visit