RCAP by the Numbers  – Fiscal Year 2014

Rental Assistance:

RCAP Solutions provides a comprehensive array of programs which assist tenants in paying for their rent.  These subsidies provide rental support for tenants in privately owned units.  The tenants must be income eligible and the units must pass program-specific housing quality standards inspection.

  • $21,982,355 spent in Rental Assistance for 3,002 families
  • $93,214 spent in Family Self Sufficiency program for 106 families
  • $420,909 spent in Moving to Work for 64 families
  • $1,389,334.61 spent in HomeBase/RAFT/SafeStep for 470 families
  • $23,792,600 delivered for 3,472 families
  • Number of children served: 4,066


Housing Consumer Education Center (HCEC):

RCAP Solutions Housing Consumer Education Center (HCEC) is the first point of contact for all clients interested in RCAP Solutions housing counseling, programs and resources. Our Housing Counselors can offer information about RCAP Solutions housing programs, schedule one-on-one meetings for a variety of purposes including program enrollment, referrals to community resources, etc.

  • Number of calls taken during the year: 7,584
  • Number of families/clients served: 6,208
  • Number of homes saved from foreclosure: 3
  • 412 people benefited from 60 workshops offered throughout the year including: First Time Homebuyer, RAFT Orientation, Financial Literacy, Understanding Credit, Extreme Couponing, Improving Your Credit Score, Tenant Rights and Responsibilities, and Foreclosure Prevention.


Inspections Department:

The RCAP Solutions Inspections Department has performed over 4,500 hundred inspections for HCV, DMH, Shelter plus care and mod rehab. We also did construction monitoring for 23 single family homes for the HMLP loan program. We provided Rehab service for several emergency roof projects for the city of Marlborough. We have also had several RAA’s looking to follow our lead with inspectors working from home because of the success we have had with it. We have started using the new audit system in Tracker to help RAA’s and DHCD track individual failed items across the state to help identify the most common issues. Future landlord trainings in these areas would cut back on re-inspections and save valuable funds.


Community Resources

RCAP Solutions works with the communities and systems we serve to promote public, environmental and economic health and offers very competitive rates for its services.  Through our affiliation with the Rural Community Assistance Partnership, a national network of regional nonprofit organizations, we provide comprehensive, on-site technical assistance and training to help small, rural communities address their drinking water, wastewater, and other community development needs. We provide services in all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico and the U.S. Virgin Islands.

  • Technical assistance to enrolled communities 115
  • Technical assistance consultations 155
  • Number of trainings conducted 32
  • Number of participants trained 606
  • Low income population served 45,582
  • Leveraged funding for capital projects $62,695,272
  • Dollar amount of loan funds awarded $850,000
  • Participation in task forces and advisory Committees: 22


Financial Resources:

RCAP Solutions Financial Services, Inc. is a certified CDFI and alternative lender, providing loans to small business and individuals throughout Worcester County. As an alternative lender, our mission is to provide loans to businesses and individuals who may not qualify for loans through the traditional sources. For individual homeowners, our lenders administer both the Home Modification Loan Program. For small businesses, our staff lends funds under the SBA Micro-Loan Program and the USDA Intermediary Loan Program.

  • 29 residential loans valued at $794,204
  • 11 small business loans valued at $402,000
  • 42 jobs saved/created


Real Estate and Property Management:

RCAP Solutions manages over 300 affordable apartments for the elderly, disabled, and families in Athol, Bolton, Groton, Hubbardston, Northbridge, Townsend, Webster and Worcester. RCAP Solutions also offers a Resident Services Coordinator (RSC) Program, which connects our affordable housing residents with the services and support necessary to enable them to remain living independently and safely in housing.

  • Number of residents living in our ten properties: 430
  • Number of seniors (over 60): 291
  • Number of handicapped or disabled residents: 95
  • Number of children (under 18): 42
  • Number of services delivered to residents through Resident Services Coordinator Program: 8640 services to 333 residents

For information on our FY 2015 Legislative Priorities, please visit out Public Policy Page by clicking here.