💧 RCAP Solutions/Coral Bay Community Council (CBCC) Training: USVI Wastewater Workshop – 07/17/2025
2025-07-17 09:00 - 16:00 (America/New_York)
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We are pleased to announce the 2025 USVI Drinking Water and Wastewater Professional Workshops, co-hosted by Coral Bay Community Council (CBCC), RCAP Solutions, and United States Virgin Islands Department of Planning and Natural Resources (DPNR).

Since 2015, these workshops have continued the collaborative stakeholder network by gathering professionals in all ﬁelds of water and wastewater management to broaden expertise and identify issues and practical solutions in the USVI.

We would like to invite you to attend either virtually or in person at the St. Thomas DPNR conference room on July 17th, 2025 (Wastewater) and July 18th, 2025 (Drinking Water).

The workshops will be held at the DPNR Main Conference Room (VIYA Building), Tutu Mall, St. Thomas, USVI, both days from 9:00 AM to ~4:00 PM, with lunch included. A preliminary agenda will be available soon.

One of the objectives of the workshop is to share information and concerns between local professionals.

💧 RCAP Solutions/Coral Bay Community Council (CBCC) Training: USVI Drinking Water Workshop – 07/18/2025
2025-07-18 09:00 - 16:00

💧 Online Workshop: Management & Finances for Small Water Systems – 07/23/2025
2025-07-23 09:00 - 12:00 | Online
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Your system faces day-to-today challenges providing reliable service for your customers. Management and finances are important for small systems to operate correctly. This course will cover management areas, asset management and hydrants, emerging contaminant impacts, budgets and benefits of having reserves, and rate setting tools. This training is also for potential water operations, managers, and board members.

💧 Online Workshop: Management & Finances for Small Water Systems – 07/30/2025
2025-07-30 09:00 - 12:00 | Online

💧 Online Workshop: Asset Management & Succession Planning (NJ) – 07/30/2025
2025-07-30 09:00 - 12:00 | Online
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Asset Management: Because there are so many unpredictable maintenance challenges budgeting for future repairs and replacements can seem impossible. This course will give utilities the tools for budgeting and prioritizing for future repairs. Topics include an overview of the EPA STEP guide for creating an Asset Management Plan; creating level of service goals, creating an asset inventory, prioritizing assets, life cycle costing, and creating a long-term funding strategy.

Succession Planning: The water and wastewater industries are facing a shortage of operators as experienced veterans are retiring after decades of service. Are you having trouble finding replacements? In this training for both operators and board members, learn about how to how to attract, support, and keep talented staff who are equipped for the technical and practical challenges of the modern water industry.

💧 Online Workshop: Hydrant Assessments for Asset Management (MA/RI) – 07/31/2025
2025-07-31 13:00 - 14:00 | Online
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Hydrants are an important feature of water system asset management plans and GIS mapping data. How do you assess their condition and age? This webinar will be taught from the experience of completing many drinking water asset management projects, working with firefighters and planning asset replacements.

💧 Online Workshop: Management & Finances for Small Water Systems – 08/06/2025
2025-08-06 09:00 - 12:00 | Online

💧 Online Workshop: Onsite Wastewater Treatment Systems Concepts & Procurement Process Recommendations – 08/07/2025
2025-08-07 09:00 - 12:00 | Online
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This online training provides an overview of basic onsite wastewater treatment systems concepts, including anaerobic and aerobic processes. Special attention will be given to septic tanks and aerobic treatment units (ATUs) that are most common in the US Virgin Islands and Puerto Rico. For experienced participants it provides a good refresher, and for those starting out now it offers a good groundwork and better understanding. Additionally, the training will provide recommendations on the process of acquiring new systems, including the procurement process, most frequent steps, price requests, contracting and selection. This training is designed to assist community systems and/or individuals. Nevertheless, the information in this online training can be valuable to professionals, regulators and students.

💧 Online Workshop: Basic Math for Operators (MA/RI) – 08/19/2025
2025-08-19 09:00 - 12:00 | Online
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Math is an integral part of drinking water operations and is often one of the hardest topics to master. The course will review basic math concepts, provide tactics for solving problems, and provide practice applying the concepts to solve example problems.

💧 Online Workshop: Large Building and Small Systems Water Quality Issues – Legionella, Lead, and Coliform (NH)
2025-08-20 09:00 - 12:00 | Online
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Overview of operator challenges with seasonal systems and large buildings, whether they are independent or from larger municipal systems. In this course, we will explore the concerns related to stagnant water in the plumbing of large buildings, such as hospitals, hotels, and schools, as well as in seasonal plumbing, including camps and other settings. This training will focus on the most recent information from the Environmental Protection Agency (EPA) and the Centers for Disease Control and Prevention (CDC) to manage Legionella outbreaks and to reduce Lead exposure. The final section of the training will focus on coliform control and sampling. Improper coliform sample collection remains a common cause of false-positive results, necessitating repeated sampling. This process not only consumes additional time, effort, and resources but also risks unnecessary MCL violations and subsequent corrective actions. The US Environmental Protection Agency provides this workshop funding and has been approved by NHDES for 3 TCHs for water system operators.

💧 Online Workshop: Hydrant Assessments for Asset Management (MA/RI) – 08/20/2025
2025-08-20 13:00 - 14:00 | Online

💧 Enhancing Board Members' Financial Understanding and Decision-Making (PA) – 08/25/2025
2025-08-25 13:00 - 14:30 | Online
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This training program is designed to empower board members with the knowledge and skills needed to effectively oversee the financial operations of their systems. Participants will gain a comprehensive understanding of their roles and responsibilities, with a focus on financial management. Through detailed explanations of common financial reports and guided practice in critical thinking, board members will learn to make informed and responsible decisions.

Participants will engage in a blended learning approach that include a mix of hand-on activities and virtual presentations. This interactive format ensures that board members not only understand the theory behind their responsibilities but also apply this knowledge in practical scenarios.

💧 Online Workshop: Rate Setting for Capital Improvements (ME) – 08/26/2025
2025-08-26 08:00 - 12:00 | Online
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Rate Setting for Capital Improvements is a training designed to provide systems of all sizes with an understanding of the importance of rate setting in funding capital improvements. The training will include a description of rate structures through asset management (GIS Mapping, Capital Improvement Planning, Inventory Controls for Asset Management, etc.) as well as billing cycles and finances, budgets, reserve accounts, and financial monitoring. The Public Utilities Commission will also be presenting during the training. The program will also look at key management areas and maintaining an active Board. Board members, operators, managers, accounting personnel, and support staff are encouraged to join.

💧 Online Workshop: Hydrant Assessments for Asset Management (CT) – 08/27/2025
2025-08-27 13:00 - 14:00 | Online

💧 Upcoming Online Webinar: Private Wells – Professionals, Stakeholders, and Well Owners (NH)
2025-09-03 10:00 - 12:00 | Online
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According to New Hampshire Department of Environmental Services (NHDES), 46% of New Hampshire residents rely on private water wells for their drinking water. Well maintenance and water quality is the responsibility of homeowners. RCAP Solutions and Edgewater Strategies want to help well owners, professionals, and stakeholders have the resources and information needed to ensure the availability of clean drinking water. Join us for this complimentary, informative webinar discussing well construction, common problems with wells, extreme weather impacts, and available resources for private well owners and professionals.

💧 Online Workshop: GIS for Water Operations (ME/VT/NH) – 09/16/2025
2025-09-16 09:00 - 12:00 | Online
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RCAP Solutions presents an interactive online workshop for small system water operators. Is your small system in need of accurate, reliable maps of your assets? Do you want to enhance your GIS program with real-world operations and maintenance (O&M) tools? Join us for a hands-on, 3-hour workshop where you’ll work with the latest GIS software, GPS equipment, and digital survey tools to create, manage, and share accurate system maps.

💧 Online Workshop: GIS for Water Operations (NY) – 09/17/2025
2025-09-17 09:00 - 12:20 | Online

💧 Upcoming Online Webinar: Climate Resiliency and Emergency Preparedness for Private Wells
2025-09-18 15:00 - 16:00 | Online
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This free, one-hour webinar is intended for private well owners, water professionals, public health officials, and other stakeholders interested in protecting private water systems. As climate change increases the frequency and intensity of extreme weather events, it’s essential to understand how these changes can impact private wells and groundwater quality.

The session will cover the effects of climate-related hazards such as flooding and drought, strategies to improve well resiliency, and how to prepare for water-related emergencies. Attendees will gain practical tips on well maintenance, risk reduction, and emergency planning, along with resources to support long-term water security.

💧 Online Workshop: Development of Budgets and Rates for Community Wastewater Systems in Vermont – 09/24/2025
2025-09-24 18:30 - 20:00 | Online
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When you are developing a new community decentralized wastewater system, typically you are focused on all the alternatives for the “capital” portion of the project with your professional consultants – the nuts and bolts to build the infrastructure and how to find the funding to pay for it. As this part of the planning process becomes clearer, you need to think about and review what the total costs to provide this essential service to your customers, including operations, management, debt, and savings for the future. This session will provide some advice on the process to set up a budget with limited information and develop a fee/rate structure that provides a basis for your potential customer’s question what’s it going to cost? before they commit to connect to the system.

This training is intended for active and potential board members, volunteer task force members, managers, and administrative staff, and wastewater operators.

💧 Disaster Planning and Preparation – In-Person (Houlton, ME)
2025-10-06 09:00 - 13:30 | Houlton Elks Lodge, 86 Main Street, Houlton, ME, 04730, United States
REGISTER HERE

Disaster Planning and Preparation is a training that has been designed to provide systems of all sizes with an understanding of the importance of disaster planning and preparation for their water and wastewater systems. The training will include a description of what a disaster is, how it can affect systems, and steps that can be taken to prepare for potential disasters, including an overview of Risk and Resiliency Assessments and Emergency Response Plans.

💧 Disaster Planning and Preparation – In-Person (Bangor, ME)
2025-10-07 09:00 - 13:30 | Eastern Maine Community College Rangeley Hall, 268 Sylvan Road, Bangor, ME, 04401, United States

💧 Disaster Planning and Preparation – In-Person (Biddeford, ME)
2025-10-08 09:00 - 13:30 | Saco River Drinking Water Resource Center, 16 Waterworks Drive, Biddeford, ME, 04005, United States

💧 Disaster Planning and Preparation – In-Person (Peterborough, NH)
2025-10-09 09:00 - 13:30 | Peterborough Town Library, 2 Concord Street, Peterborough, NH, 03458, United States

💧 Disaster Planning and Preparation – In-Person (Lyndonville, VT)
2025-10-10 09:00 - 13:30 | Lyndonville Public Safety Building, 316 Main Street, Lyndonville, VT, 05851, United States

💧 PFAS in Drinking Water: From Contamination to Compliance – In-Person (Houlton, ME)
2025-11-03 09:00 - 13:30 | Houlton Elks Lodge, 86 Main Street, Houlton, ME, 04730, United States
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This training provides a comprehensive overview of per- and polyfluoroalkyl substances (PFAS) and their impact on drinking water systems. Participants will learn about PFAS sources and release pathways, best practices for sampling and analysis, and current treatment technologies. The session will also cover key federal and state regulatory updates, available funding opportunities, and practical steps for moving from detection to compliance. Designed for water utility professionals, regulators, and environmental practitioners, this training will equip attendees with the knowledge and resources to effectively manage PFAS challenges in their communities.

💧 PFAS in Drinking Water: From Contamination to Compliance – In-Person (Bangor, ME)
2025-11-04 09:00 - 13:30 | Eastern Maine Community College Rangeley Hall, 268 Sylvan Road, Bangor, ME, 04401, United States

💧 PFAS in Drinking Water: From Contamination to Compliance – In-Person (Biddeford, ME)
2025-11-05 09:00 - 13:30 | Saco River Drinking Water Resource Center, 16 Waterworks Drive, Biddeford, ME, 04005, United States

💧 PFAS in Drinking Water: From Contamination to Compliance – Online (NH)
2025-11-06 09:00 - 13:00 | Online

💧 PFAS in Drinking Water: From Contamination to Compliance – Online (VT)
2025-11-07 09:00 - 13:00 | Online

💧 Online Workshop: Basic Math for Operators (MA/RI) – November 19, 2025
2025-11-19 09:00 - 12:00 | Online
REGISTER HERE

This session begins with a review of basic concepts, followed by practical exercises to apply them to simple problems. Math is essential in drinking water and wastewater operations and can be challenging, but this course will help build confidence and skills. There will be a pre-test, quizzes, and a post-test.
