💧 Upcoming Online Workshop: Basic Math for Operators (NJ)
2025-05-20 09:00 - 11:00, 2025-05-21 09:00 - 11:00 (America/New_York) | Online
REGISTER HERE

Math is an integral part of drinking water and wastewater operations and is often one of the hardest topics to master. This course will review basic math concepts, tactics for solving problems, and provide practice applying the concepts to solve examples. After registering, you will receive a confirmation email containing information about joining the training.

💧 Adiestramiento en Línea: Conceptos Básicos que debe incluir un Plan de Respuesta a Emergencias (05/21/2025 | PR)
2025-05-21 09:00 - 12:00 | Online
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La preparación y el conocimiento son clave para enfrentar eventos producidos por la naturaleza o por el hombre que pueden afectar la operación de los acueductos comunitarios rurales. También son necesarios para lograr el cumplimiento con los requisitos de la reglamentación. En este taller se ofrecerán los conceptos básicos que debe incluir un Plan de Respuesta a Emergencias.

💧 Online Workshop: The Lead and Copper Rule (LCR) – The Basics, The Improvements (LCRI), and The Service Lines Inventory (LSL)
2025-05-27 09:00 - 12:00 | Online
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This free online training will present the basics of the rule and how its implementation has reduced the risk of lead exposure, which can cause serious damage to health, especially for young children and pregnant women. The concepts of the rule revisions, proposed improvements and new sampling tiers will be reviewed. Finally, details for conducting service line inventories in small communities will be presented.

💧 Adiestramiento en Línea: Conceptos Básicos de Sistemas de Tratamiento de Aguas Residuales en Sitio + Recomendaciones en el Proceso de Adquisición (05/28/2025 | PR)
2025-05-28 09:00 - 12:00 | Online
REGISTER HERE

Este adiestramiento ofrece un resumen de los conceptos básicos de sistemas de tratamiento de aguas residuales en sitio, incluyendo procesos anaeróbicos y aeróbicos. Se ofrecerá mayor atención a pozos sépticos y las unidades aeróbicas de tratamiento (“ATU”) que son los más comunes en Puerto Rico y las Islas Vírgenes. Para los participantes con experiencia provee un buen repaso, y para los que comienzan ahora les ofrecen una buena base y mejor entendimiento. En adición, el adiestramiento ofrecerá recomendaciones en el proceso de adquisición de sistemas nuevos, incluyendo el proceso, pasos más frecuentes, solicitudes de precio, contratación y selección. Este adiestramiento está diseñado para asistir sistemas comunitarios y/o individuos en dichos sistemas. No empece, la información puede ser de utilidad a profesionales, reguladores y estudiantes.

💧 In-Person Training: Small Systems Management (VT)
2025-05-29 09:30 - 14:00 | Sterling College, 16 Sterling Drive, Craftsbury Common, VT, 05827, United States
REGISTER HERE

This training supports rural and small water and wastewater systems in addressing their unique challenges, and in more effectively providing sustainable services to their communities. During the workshop participants are introduced to ten key management areas and then asked to conduct a short self-assessment of their operations in relation to the management areas. Participants identify management improvement opportunities at their systems based on the assessment. The workshop provides an opportunity for participants to share experiences from their systems to better understand how to implement improvements and have a basis for working with staff and community members to operate more effectively. Participants are also introduced to a compendium of resources that could help them implement the improvements identified during the assessment.

💧 Upcoming Online Webinar: Water Quality and Your Private Well (CT)
2025-06-04 18:00 - 19:00 | Online
REGISTER HERE

Join RCAP Solutions and the Housatonic Valley Health District for a webinar on “Water Quality and Your Private Well”. This webinar will cover topics like private wells and well types, water quality and testing, Connecticut Department of Public Health certified water testing labs, and more!

💧 In-Person Training: Wastewater Pumps, Controls, and Wastewater Safety (ME) – 06/10/2025
2025-06-10 09:00 - 13:30 | Saco River Drinking Water Resource Center, 16 Waterworks Drive, Biddeford, ME, 04005, United States
REGISTER HERE

This in-person class will cover the basics of control systems. We will discuss how operators can utilize a variety of control systems, from floats to radar and ultrasonic. We will go over how to optimize a station/system by using certain controllers and instruments for certain situations. We will also touch on pumps and how they are affected by different types of control systems. This class will also feature a small section touching on operations safety, including lockout tagout procedures and chemical safety.

💧 In-Person Training: Wastewater Pumps & Controls (VT)
2025-06-11 09:00 - 13:30 | National Life Campus – Dewey Building, 1 National Life Drive, Montpelier, VT, 05602, United States
REGISTER HERE

This class will cover the basics of control systems. We will discuss how operators can utilize a variety of control systems, from floats to radar and ultrasonic. We will go over how to optimize a station/system by using certain controllers and instruments for certain situations. We will also touch on pumps and learn how they are affected by different types of control systems.

💧 Adiestramiento en Línea: Roles y Responsabilidades de una Junta Comunitaria (06/18/2025 | PR)
2025-06-18 09:00 - 12:00 | Online
REGISTER HERE

Cada comunidad que opera y mantiene un Sistema de Agua Potable Publico es responsable de seleccionar cuidadosamente los miembros de su Junta. La Junta debe cumplir sus Roles y Responsabilidades para mantener el Sistema en cumplimiento con las regulaciones que le aplican y proteger la salud de sus usuarios. En este adiestramiento presentaremos los roles y responsabilidades de cada miembro de la junta, recomendaciones sobre como conducir las reuniones, procedimientos parlamentarios básicos, que debe contener un buen reglamento, comportamiento ético y respeto entre los miembros.

💧 Online Workshop: Safe Drinking Water Act & Regulatory Overview – 07/09/2025
2025-07-09 09:00 - 12:00 | Online
REGISTER HERE

This workshop provides an overview of the Safe Drinking Water Act (SDWA) and the regulatory backdrop that impacts public water systems. Regulatory history covers many aspects of why rules are in place and how they have improved the way we provide quality drinking water. This course will cover regulatory history, and current and recent changes to drinking water regulations. This training is also for potential water operators, managers, and board members.

💧 Online Workshop: Safe Drinking Water Act & Regulatory Overview – 07/16/2025
2025-07-16 09:00 - 12:00 | Online

💧 RCAP Solutions/Coral Bay Community Council (CBCC) Training: USVI Wastewater Workshop – 07/17/2025
2025-07-17 09:00 - 16:00
REGISTER HERE

We are pleased to announce the 2025 USVI Drinking Water and Wastewater Professional Workshops, co-hosted by Coral Bay Community Council (CBCC), RCAP Solutions, and United States Virgin Islands Department of Planning and Natural Resources (DPNR).

Since 2015, these workshops have continued the collaborative stakeholder network by gathering professionals in all ﬁelds of water and wastewater management to broaden expertise and identify issues and practical solutions in the USVI.

We would like to invite you to attend either virtually or in person at the St. Thomas DPNR conference room on July 17th, 2025 (Wastewater) and July 18th, 2025 (Drinking Water).

The workshops will be held at the DPNR Main Conference Room (VIYA Building), Tutu Mall, St. Thomas, USVI, both days from 9:00 AM to ~4:00 PM, with lunch included. A preliminary agenda will be available soon.

One of the objectives of the workshop is to share information and concerns between local professionals.

💧 RCAP Solutions/Coral Bay Community Council (CBCC) Training: USVI Drinking Water Workshop – 07/18/2025
2025-07-18 09:00 - 16:00

💧 Online Workshop: Management & Finances for Small Water Systems – 07/23/2025
2025-07-23 09:00 - 12:00 | Online
REGISTER HERE

Your system faces day-to-today challenges providing reliable service for your customers. Management and finances are important for small systems to operate correctly. This course will cover management areas, asset management and hydrants, emerging contaminant impacts, budgets and benefits of having reserves, and rate setting tools. This training is also for potential water operations, managers, and board members.

💧 Online Workshop: Management & Finances for Small Water Systems – 07/30/2025
2025-07-30 09:00 - 12:00 | Online

💧 Online Workshop: Asset Management & Succession Planning (NJ) – 07/30/2025
2025-07-30 09:00 - 12:00 | Online
REGISTER HERE

Asset Management: Because there are so many unpredictable maintenance challenges budgeting for future repairs and replacements can seem impossible. This course will give utilities the tools for budgeting and prioritizing for future repairs. Topics include an overview of the EPA STEP guide for creating an Asset Management Plan; creating level of service goals, creating an asset inventory, prioritizing assets, life cycle costing, and creating a long-term funding strategy.

Succession Planning: The water and wastewater industries are facing a shortage of operators as experienced veterans are retiring after decades of service. Are you having trouble finding replacements? In this training for both operators and board members, learn about how to how to attract, support, and keep talented staff who are equipped for the technical and practical challenges of the modern water industry.

💧 Online Workshop: Hydrant Assessments for Asset Management (MA/RI) – 07/31/2025
2025-07-31 13:00 - 14:00 | Online
REGISTER HERE

Hydrants are an important feature of water system asset management plans and GIS mapping data. How do you assess their condition and age? This webinar will be taught from the experience of completing many drinking water asset management projects, working with firefighters and planning asset replacements.

💧 Online Workshop: Management & Finances for Small Water Systems – 08/06/2025
2025-08-06 09:00 - 12:00 | Online

💧 Online Workshop: Onsite Wastewater Treatment Systems Concepts & Procurement Process Recommendations – 08/07/2025
2025-08-07 09:00 - 12:00 | Online
REGISTER HERE

This online training provides an overview of basic onsite wastewater treatment systems concepts, including anaerobic and aerobic processes. Special attention will be given to septic tanks and aerobic treatment units (ATUs) that are most common in the US Virgin Islands and Puerto Rico. For experienced participants it provides a good refresher, and for those starting out now it offers a good groundwork and better understanding. Additionally, the training will provide recommendations on the process of acquiring new systems, including the procurement process, most frequent steps, price requests, contracting and selection. This training is designed to assist community systems and/or individuals. Nevertheless, the information in this online training can be valuable to professionals, regulators and students.

💧 Online Workshop: Basic Math for Operators (MA/RI) – 08/19/2025
2025-08-19 09:00 - 12:00 | Online
REGISTER HERE

Math is an integral part of drinking water operations and is often one of the hardest topics to master. The course will review basic math concepts, provide tactics for solving problems, and provide practice applying the concepts to solve example problems.

💧 Online Workshop: Large Building and Small Systems Water Quality Issues – Legionella, Lead, and Coliform (NH)
2025-08-20 09:00 - 12:00 | Online
REGISTER HERE

Overview of operator challenges with seasonal systems and large buildings, whether they are independent or from larger municipal systems. In this course, we will explore the concerns related to stagnant water in the plumbing of large buildings, such as hospitals, hotels, and schools, as well as in seasonal plumbing, including camps and other settings. This training will focus on the most recent information from the Environmental Protection Agency (EPA) and the Centers for Disease Control and Prevention (CDC) to manage Legionella outbreaks and to reduce Lead exposure. The final section of the training will focus on coliform control and sampling. Improper coliform sample collection remains a common cause of false-positive results, necessitating repeated sampling. This process not only consumes additional time, effort, and resources but also risks unnecessary MCL violations and subsequent corrective actions. The US Environmental Protection Agency provides this workshop funding and has been approved by NHDES for 3 TCHs for water system operators.

💧 Online Workshop: Hydrant Assessments for Asset Management (MA/RI) – 08/20/2025
2025-08-20 13:00 - 14:00 | Online

💧 Enhancing Board Members' Financial Understanding and Decision-Making (PA) – 08/25/2025
2025-08-25 13:00 - 14:30 | Online
REGISTER HERE

This training program is designed to empower board members with the knowledge and skills needed to effectively oversee the financial operations of their systems. Participants will gain a comprehensive understanding of their roles and responsibilities, with a focus on financial management. Through detailed explanations of common financial reports and guided practice in critical thinking, board members will learn to make informed and responsible decisions.

Participants will engage in a blended learning approach that include a mix of hand-on activities and virtual presentations. This interactive format ensures that board members not only understand the theory behind their responsibilities but also apply this knowledge in practical scenarios.

💧 Online Workshop: Rate Setting for Capital Improvements (ME) – 08/26/2025
2025-08-26 08:00 - 12:00 | Online
REGISTER HERE

Rate Setting for Capital Improvements is a training designed to provide systems of all sizes with an understanding of the importance of rate setting in funding capital improvements. The training will include a description of rate structures through asset management (GIS Mapping, Capital Improvement Planning, Inventory Controls for Asset Management, etc.) as well as billing cycles and finances, budgets, reserve accounts, and financial monitoring. The Public Utilities Commission will also be presenting during the training. The program will also look at key management areas and maintaining an active Board. Board members, operators, managers, accounting personnel, and support staff are encouraged to join.

💧 Online Workshop: Hydrant Assessments for Asset Management (CT) – 08/27/2025
2025-08-27 13:00 - 14:00 | Online

💧 Upcoming Online Webinar: Private Wells – Professionals, Stakeholders, and Well Owners (NH)
2025-09-03 10:00 - 12:00 | Online
REGISTER HERE

According to New Hampshire Department of Environmental Services (NHDES), 46% of New Hampshire residents rely on private water wells for their drinking water. Well maintenance and water quality is the responsibility of homeowners. RCAP Solutions and Edgewater Strategies want to help well owners, professionals, and stakeholders have the resources and information needed to ensure the availability of clean drinking water. Join us for this complimentary, informative webinar discussing well construction, common problems with wells, extreme weather impacts, and available resources for private well owners and professionals.

💧 Online Workshop: GIS for Water Operations (ME/VT/NH) – 09/16/2025
2025-09-16 09:00 - 12:00 | Online
REGISTER HERE

RCAP Solutions presents an interactive online workshop for small system water operators. Is your small system in need of accurate, reliable maps of your assets? Do you want to enhance your GIS program with real-world operations and maintenance (O&M) tools? Join us for a hands-on, 3-hour workshop where you’ll work with the latest GIS software, GPS equipment, and digital survey tools to create, manage, and share accurate system maps.

💧 Online Workshop: GIS for Water Operations (NY) – 09/17/2025
2025-09-17 09:00 - 12:20 | Online

💧 Upcoming Online Webinar: Climate Resiliency and Emergency Preparedness for Private Wells
2025-09-18 15:00 - 16:00 | Online
REGISTER HERE

This free, one-hour webinar is intended for private well owners, water professionals, public health officials, and other stakeholders interested in protecting private water systems. As climate change increases the frequency and intensity of extreme weather events, it’s essential to understand how these changes can impact private wells and groundwater quality.

The session will cover the effects of climate-related hazards such as flooding and drought, strategies to improve well resiliency, and how to prepare for water-related emergencies. Attendees will gain practical tips on well maintenance, risk reduction, and emergency planning, along with resources to support long-term water security.
