“I took over the sterling water department in 2009. At that time there were no programs, records or capital plans. Never being in charge of a department before this one, it was a monumental task to get it back in compliance. One month after taking over we lost the only trained employee on staff. We had a mile of main that needed replacement right away, all tanks needed cleaning, two tanks needed complete rehab, and wells needed redevelopment. I had to prioritize projects, go for funds and train new people while juggling the department and starting maintenance programs. I am a hands on person and paperwork is my weakest link. Along came Jim Starbard, RCAP Solutions and CUPSS*. Jim helped me install and enter custom tasks, assets, risk evaluation, costs, even log customer complaints. I was able to easily update CUPSS tasks daily. From CUPSS, I can print reports to show our board risk evaluation costs and even project for future maintenance. I can print daily worksheets for new or old employees to help walk them through routine tasks, a great training tool. CUPSS is easy for anyone to operate and I have found no shortcomings. It is a one stop tool for managing a water department, asset management, maintenance and financial forecasts. I could not be without it.”

Paul Lyons, Assistant Superintendent

Sterling Water Department

*Check Up Program for Small Systems (CUPSS) is a free, easy-to-use, asset management tool for small drinking water and wastewater utilities. CUPSS provides a simple, comprehensive approach based on EPA’s highly successful Simple Tools for Effective Performance (STEP) Guide series. For more information visit: https://www.epa.gov/dwcapacity/information-check-program-small-systems-cupss-asset-management-tool