RCAP Solutions is Providing Water Auditing and Leakage Management Assistance to Water Utilities in the Centre County, PA Region

We are pleased to reach out and share the news that RCAP Solutions is partnering with Cavanaugh & Associates, P.A. and Kunkel Water Efficiency Consulting to provide technical assistance and training to water utilities in the Bald Eagle Creek Watershed area of Centre County, Pennsylvania on water auditing and leakage management. Utilities will learn best practice methods for compiling an annual water audit and water loss control techniques, helping them conserve large volumes of water, and enabling them to be more financially resilient and environmentally sustainable. This program is made possible thanks to generous funding from the Susquehanna River Basin Commission.

Water utilities in the Bald Eagle Creek Watershed and adjacent areas are encouraged to take advantage of this opportunity. Because the Bald Eagle Creek Watershed in Centre County is a designated priority watershed and potentially water stressed area, conservation efforts play an important role in environmental sustainability. RCAP Solutions and its technical assistance partners will be offering services based on the American Water Works Association (AWWA)’s best practice and water auditing and leakage management methods.

The services being offered include:

  • AWWA Water Audit Training: We will be hosting a 2-day in-person training during the Spring of 2023. This training will be open to all utilities in Centre County, Pennsylvania and nearby communities and will provide education on the AWWA Free Water Audit Software and advanced leakage management methods. It is intended that the training will qualify for continuing education hours for certified water system operators under the Pennsylvania Department of Environmental Protection (PA DEP). There is no cost to the water utility to attend this event. Additional information regarding this event will be announced soon. It is expected that the training will be repeated later in 2023 and 2024.
  • Water Audit Validation & Operational Assessments: For select utilities, we will be conducting a detailed evaluation of their water audit (known as a water audit validation), including inspection and evaluation of production flowmeters and supply data, leak and main break data, pressure management practices, customer metering and billing practices, review of the costs of water production and operations, and development of recommendations for improvements in measuring water withdrawals, water auditing, and leakage management. For most water utilities this service will be at no cost.
  • Implement Advanced Leakage Management: For select utilities, we will provide engineering guidance and direction to install equipment (funded by our grant from the Susquehanna River Basin Commission) to establish advanced leakage controls, which may include installation of one or more District Metered Areas (DMA), advanced pressure management, leak noise logging/correlation, and other techniques. Participating utilities may be requested to make a modest in-kind funding contribution to participate at this level of the program.

Nationwide, an estimated six billion gallons of water per day is taken from water sources but never reaches the customer; this is enough water to supply the drinking water needs of the ten largest cities in the United States. Water loss also results in revenue loss for many utilities.

Through this initiative, RCAP Solutions and its partners aim to advance the knowledge and skills of utilities in regard to water loss control techniques, help them to conserve water, and to improve their financial resiliency and environmental sustainability.

If your utility is interested in participating in this program or would like further information, please contact Sukhwindar Singh, Pennsylvania State Manager, via email: ssingh@rcapsolutions.org or phone: (412) 554-2572

RCAP Solutions has earned a 2022 Gold Seal of Transparency with Candid

We have earned a 2022 Gold Seal of Transparency with Candid! Learn more about our organization through our nonprofit profile, here.

By sharing our impact, strategies, and financials, we aim to be transparent about our efforts to support the power and potential of communities.

Brian D. Scales Named Permanent President & CEO of RCAP Solutions

The RCAP Solutions Board of Directors is pleased to announce the permanent appointment of Brian D. Scales as President & CEO of the organization. This position will go into effect on July 1, 2022.

Mr. Scales was named Interim President & CEO in March of this year, assuming all responsibilities upon the retirement announcement of Karen A. Koller, CAE, after 21 years of service.

“We are very excited to formally announce Brian D. Scales as President & CEO of RCAP Solutions,” stated Laura McGee, Chair of the RCAP Solutions Board of Directors. “Brian is a trusted leader who has played an integral role in the organization’s leadership and strategic direction during his 14 years with the organization. We are confident in his ability to ensure the highest level of support is delivered to our constituents. In addition to Brian’s achievements, he embodies the organization’s vision of a world made up of strong and resilient communities and individuals and has the flexibility to meet the ever-evolving needs and objectives of the broader community. The Board and I are confident that Brian is the right choice to lead RCAP into its next chapter.”

Mr. Scales joined RCAP Solutions in 2008 with a diverse background in nonprofit development and strategic planning. He has gained extensive experience in all aspects of program management and development and has built strong relationships with the organization’s diverse funders, partners, and state and federal legislators. Mr. Scales has a distinctive understanding of the varied community and economic development challenges, making him uniquely qualified for the position of President & CEO.

“This is a pivotal time for RCAP Solutions as we emerge from the pandemic, preparing for new opportunities with a continued focus on our constituents,” stated Brian D. Scales, President & CEO. “Our dedicated staff has adjusted to unprecedented change and worked tirelessly to support underserved communities in the past two years. I recognize and applaud their demanding work and focus on reconnecting and supporting our team to be even stronger stewards of our mission. As we look to the future of this organization, we emphasize strategic planning and expanding our Board of Directors as the organization continues to grow in the coming years. I am honored that the Board has placed their trust in me to lead us in exciting new directions and do not take this responsibility lightly.”

Mr. Scales received a Bachelor of Arts in English from Florida Atlantic University and a Master of Arts from the University of Central Florida. He has also served on multiple regional nonprofit boards as a director and advisory board member.

RCAP Solutions is the Northeast affiliate of the Rural Community Assistance Partnership (RCAP, Inc.), a national network of nonprofit partners with over 300 technical assistance providers across the country. RCAP works to improve the quality of life in rural America starting at the tap. RCAP Solutions provides services in all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands. RCAP Solutions is also the Worcester County affiliate of The Regional Housing Network of Massachusetts, which delivers progressive, affordable housing solutions and education to families and individuals in every community throughout the state.

RCAP Solutions services approximately a half million people each year with a wide array of environmental, housing, economic development, and education and training programs.

About RCAP Solutions:
RCAP Solutions is an integrated community development corporation working with a multi-faceted suite of services in communities throughout the northeastern part of the U.S. and the Caribbean. Established in 1969 (as Rural Housing Improvement), RCAP Solutions has supported the power and potential of communities for over half a century as strategists of community-wide well-being. Our mission is to foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. For more information, please visit www.rcapsolutions.org.

Susquehanna River Basin Commission Awards RCAP Solutions $454,522 for Water Loss Prevention and Assistance

RCAP Solutions is pleased to have been awarded a $454,522 grant from the Susquehanna River Basin Commission!

This funding will be used to provide technical assistance and training to small water utilities in Centre County, Pennsylvania on water auditing and leakage prevention. Utilities will learn water loss techniques, helping them conserve large volumes of water, enabling them to be more financially resilient and environmentally sustainable.

Check out the full press release here.

RCAP Solutions Appoints Brian D. Scales as Interim President & CEO

Brian Scales, Interim President & CEO

Brian D. Scales

The RCAP Solutions Board of Directors is pleased to announce the promotion of Brian D. Scales as Interim President & CEO of the organization. As previous Executive Vice President and proven leader within the organization, Mr. Scales succeeds Karen A. Koller, CAE, and assumes responsibilities on March 16, 2022. Ms. Koller is retiring from the organization after 21 years of service for health reasons, effective immediately.

“On behalf of the board, we are extremely grateful to Karen for her arduous work and dedication to RCAP Solutions over the past 21 years and we wish her the best on her retirement,” stated Laura McGee, Chair of the RCAP Solutions Board of Directors. “We are extremely excited to promote Brian to the role of Interim President & CEO of the organization. With his 14 years of service to RCAP Solutions and his strong experience within the organization, we are confident this transition will be a smooth one. We are looking forward to watching RCAP Solutions continue to grow under Brian’s leadership.”

Mr. Scales joined RCAP Solutions in 2008 with a diverse background in nonprofit development and strategic planning. During his 14 years with RCAP Solutions, he has gained extensive experience working in all aspects of program management and development and has built strong relationships with the organization’s diverse funders, partners and state and federal legislators. Mr. Scales has a distinctive understanding of the varied community and economic development challenges, making him uniquely qualified for his promotion to Interim President & CEO.

Mr. Scales received a Bachelor of Arts in English from Florida Atlantic University and a Master of Arts from University of Central Florida. He has also served on multiple nonprofit boards in the region as director and advisory board member.

“I am thrilled to see Brian named as Interim President & CEO of RCAP Solutions,” stated Keith Ashby, Interim CEO of RCAP, Inc. “Brian has accomplished remarkable things in his many years at the organization and has become an outstanding leader within the national RCAP network. His understanding of rural community needs, paired with his extensive legislative work, and vast program and development experience makes him the ideal person to succeed Ms. Koller. I am confident that Brian will build upon the tremendous work that Karen has achieved in her 21 years as a resolute champion in supporting the needs of small communities and positively impacting underserved populations.”

RCAP Solutions is the Northeast affiliate of the Rural Community Assistance Partnership (RCAP, Inc.), a national network of nonprofit partners with over 300 technical assistance providers across the country. RCAP works to improve the quality of life in rural America starting at the tap. RCAP Solutions provides services in all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico, and the U.S. Virgin Islands. RCAP Solutions is also the Worcester County affiliate of The Regional Housing Network of Massachusetts, which delivers progressive, affordable housing solutions and education to families and individuals in every community throughout the state.

RCAP Solutions services approximately a half million people each year with a wide array of environmental, housing, economic development, and education and training programs.

About RCAP Solutions:
RCAP Solutions is an integrated community development corporation working with a multi-faceted suite of services in communities throughout the northeastern part of the U.S. and the Caribbean. Established in 1969 (as Rural Housing Improvement), RCAP Solutions has supported the power and potential of communities for over half a century as strategists of community-wide well-being. Our mission is to foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. For more information, please visit www.rcapsolutions.org.

Contact: Maegen McCaffrey, Chief Communications Officer, (978) 630-6714, mmccaffrey@rcapsolutions.org

RCAP Solutions Has Earned a GuideStar Gold Seal of Transparency

We have earned a 2021 GuideStar Gold Seal of Transparency! Learn more about our organization through our nonprofit profile, here.

By sharing our impact, strategies, and financials, we aim to be transparent about our efforts to support the power and potential of communities.

Community Foundation Awards RCAP Solutions $5,000 to Implement Loan Management System

RCAP Solutions has been awarded a $5,000 Organizational Development Grant from The Community Foundation of North Central Massachusetts. This funding will be used to implement a loan management software system and supplement our current financial programs.

Over the next year, we will pursue opportunities to enhance our lending services and aim to establish a revolving loan fund, supporting the Private Well Program to Protect Public Health, an initiative backed by The Health Foundation of Central Massachusetts.

There are currently no affordable financing options for homeowners needing repairs or maintenance on their private wells, preventing harmful contaminants from entering household water supplies. These funds will establish a baseline as we explore innovative solutions to combat these issues.

RCAP Solutions Hires Business Opportunity Specialist

RCAP Solutions is pleased to announce the addition of Madison Wellman as Business Opportunity Specialist, managing the Open for Business program, a new economic development initiative providing support to small businesses and aspiring entrepreneurs.

Mr. Wellman comes to RCAP Solutions with a diverse background in economic development, nonprofit management, sales, research, and communications. He has experience working in the political arena, as well as with small business startups, which provides him with a unique understanding of diverse business and community challenges.

Wellman served as the Regional Representative for Congressman Antonio Delgado in Oneonta, NY and Delhi, NY, where he worked closely with constituents from diverse backgrounds, including both nonprofit and for-profit enterprises, and municipal government officials. In this role, he met with project stakeholders to discuss issues such as funding resources, grant opportunities, small business concerns, and agricultural issues. He also has experience launching new offices with Bright Drive Healthcare Solutions, where he identified suitable offices spaces, negotiated with realtors and property owners, and addressed other logistical start up challenges. Prior to this, he managed economic development projects at the town and county level for both Schoharie County and the Town of Schoharie, NY. Wellman earned a Bachelor of Science degree in International Business and Economics from Canisius College of Buffalo, NY.

The Open for Business program is funded by Wells Fargo and offers self-guided online workshops, monthly webinars, and one-on-one consulting. This program offers education on a wide-variety of business concepts and caters to the specific needs of many rural, disadvantaged, and minority-owned small businesses. Topics include business law, business planning, marketing, financing, and accounting. These services are provided at no cost, in both English and Spanish, and are coordinated by our national affiliate, the Rural Community Assistance Partnership (RCAP), to provide services to small businesses across the country. RCAP Solutions services the Northeast and Caribbean regions.

“Mr. Wellman is a great complement to our team,” said Jenna Day, RCAP Solutions Director of Community Resources. “His understanding of rural community needs, paired with his legislative work and small business experience makes him the ideal person to support the small business community. The addition of the Open for Business program to our suite of services further expands our ability to support the economic development needs of rural communities in the northeast and Caribbean regions. The wide variety of resources, customized to cater to small business entrepreneurs, provides tremendous opportunity for underserved communities, and those who live and work there, to grow, thrive and cultivate stronger communities.”

RCAP Solutions’ Community Resources staff works hand in hand with community leaders and homeowners to incorporate the best tools and resources suited to protect public health and the environment while progressing towards financial sustainability and improved quality of life.

For additional information about the Open for Business Program, please contact Madison Wellman, Business Opportunity Specialist at: (774) 239-9783, mwellman@rcapsolutions.org or visit: www.rcapsolutions.org/open-for-business/.

About RCAP Solutions:
RCAP Solutions is an integrated community development corporation working with a multi-faceted suite of services in communities throughout the northeastern part of the U.S. and the Caribbean. Established in 1969, RCAP Solutions’ mission is to foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. For more information, please visit www.rcapsolutions.org.

RCAP Solutions Career Expo

Achieve Your Professional Goals With a Career at RCAP Solutions!

When: September 8, 2021 • 10:00 AM – 3:00 PM
Where: RCAP Solutions, 191 May Street, Worcester, MA 01602 (Upper Parking Lot)

Add To Calendar

This September, RCAP Solutions will be hosting a walk-in Career Expo (no pre-registration required). There will be an opportunity to meet with our Human Resources department and program managers, ask questions, and learn more about the benefits of a career with RCAP Solutions. On-site interviews will be conducted, so bring your resume and dress to impress!

We are looking to recruit talented individuals throughout Central Massachusetts, the greater Northeast, and the Caribbean in several areas, including:

  • Affordable Housing Property Management
  • Community Development & Environmental Services (Water/Wastewater Sector)
  • Small Business Development
  • Subsidized Housing Vouchers Administration
  • Housing Counseling & Programs
  • Information Technology
  • Accounting

For a full list of available positions, click here.

Please note: This is a mask-friendly event.


We are looking to recruit talented individuals who are:

Ambitious • Creative • Data-Driven • Diligent • Passionate • Positive • Problem-Solving • Fun!

And who have experience or an interest in one or more of the following areas:

  • Social Services
  • Housing Counseling
  • Case Management
  • Customer Service
  • Property Management
  • Water/Wastewater Operations
  • Engineering Business Development
  • Community Capacity Building
  • Outreach Initiatives
  • Technology
  • Finance Administration
  • Office Administration

About RCAP Solutions

RCAP Solutions is the go-to resource of sustained success for individuals, families, and the communities in which they live. Established in 1969 (as Rural Housing Improvement), we have supported the power and potential of communities for over half a century as strategists of community-wide well-being. Dedicated to nurturing strength, resilience and confidence in those we serve, we engage communities in the realization of a collective vision, creating and implementing a plan to guide them to self-actualized and sustained success.

Our Culture

Our belief in potential extends from the people we work with, to the team we work alongside, all the way to our ourselves as drivers of a brighter future. Our organizational culture inspires all members to embrace opportunities to develop and flourish in the achievement of value-driven goals. Our team is comprised of big-picture thinkers, positive outlookers, flexible operators, and compassionate advocates. Though our backgrounds, skills and diverse perspectives, we are brought together by our dedication to a better world.


A career at RCAP Solutions opens the door to many opportunities!

  • Personal & Professional Growth
  • Community Involvement
  • Flex Your Creativity & Ambition
  • Networking Opportunities
  • Generous Benefits Package
  • Employee Incentives & Events

For more information, please contact our Human Resources department:

HR@rcapsolutions.org

774-303-9403

RCAP Solutions Hires Residential Loan Fund Manager

RCAP Solutions is pleased to announce the addition of Ashur Gurbuz as Residential Loan Fund Manager, providing Home Modification Loan Program services to residents in the Central Massachusetts region. Mr. Gurbuz comes to RCAP Solutions with a diverse background in lending, banking, real estate, customer service, and management gives him a solid understanding of this critical housing program and the challenges that his clients may face.

Gurbuz served as a Loan Officer for JG Wentworth Home Lending, where he provided a variety of housing loans to his customers, providing step by step guidance and customer service throughout the entire process of the loan. He also has experience as a Realtor with Coldwell Banker Residential Brokerage, where he assisted customers in buying or selling real estate, acted as a trusted resource for answers about the real estate process and supported customers through the closing process. Prior to this, he was a Branch Manager at Santander Bank where he received the “Top Performer Award” for customer satisfaction, and Assistant Vice President at Bank of America, where he was ranked nationally for his sales and relationship management skills.

The Home Modification Loan Program distributes financing to disabled persons and their families, to make structural and accessibility improvements to homes, allowing individuals to remain safely independent. Funds are delivered through a state-funded loan program of the Massachusetts Rehabilitation Commission in collaboration with the Community Economic Development Assistance Corporation (CEDAC). RCAP Solutions is the direct administrator of this program for all of Worcester County and parts of Norfolk and Middlesex Counties.

“Mr. Gurbuz is a great complement to the Home Modification Loan Program,” said Lovette Chislom, RCAP Solutions Director of Housing Counseling & Financial Services. “I believe it is critical for our lending staff to be able to draw on their experience to help ensure the satisfaction of our clients. This program has experienced a high volume of interest this year as caregiving families would like to keep their loved ones at home due to concerns around the pandemic. Ashur’s compassionate and engaging personality will help our clients to feel at ease and supported during this difficult time.”

Ashur Gurbuz earned a Bachelor of Arts degree in Sociology from Assumption College in Worcester. Mr. Gurbuz is a licensed Real Estate Agent, a HUD Certified Housing Counselor, and a holds a Mortgage License, which makes him well qualified to handle a variety of homeownership issues that may arise during the lending and construction phases of the program.

The Home Modification Loan Program is part of The RCAP Solutions Housing Consumer Education Center, the organization’s front door to the public for all housing and emergency assistance programs. This includes financial and economic assistance programs such as Residential Assistance for Families in Transition (RAFT), Emergency Rental and Mortgage Assistance (ERMA), and HomeBASE. There are also education and training programs, such as first-time home buyer and financial empowerment classes, and counseling support including pre and post homebuyer services and landlord/tenant assistance.

For additional information about the Home Modification Loan Program, please contact Ashur Gurbuz, Residential Loan Fund Manager at: (978) 630-6725, agurbuz@rcapsolutions.org or visit: https://www.rcapsolutions.org/home-modification-loan-program.

About RCAP Solutions:
RCAP Solutions is a thriving integrated community development corporation working with a multi-faceted suite of services and opportunities. Established in 1969, RCAP Solutions’ mission is to foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. For more information, please visit www.rcapsolutions.org.

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