AmazonSmile customers can now support RCAP Solutions in the Amazon shopping app!

AmazonSmile customers can now support RCAP Solutions in the Amazon shopping app on iOS and Android mobile phones! Simply follow these instructions to turn on AmazonSmile and start generating donations.

  1. Open the Amazon Shopping app on your device
  2. Go into the main menu of the Amazon Shopping app and tap into ‘Settings’
  3. Tap ‘AmazonSmile’ and follow the on-screen instructions to complete the process

If you do not have the latest version of the Amazon Shopping app, update your app. Click here for instructions.

Addressing Stagnant Water in Buildings

Massachusetts Department of Environmental Protection (MassDEP) has issued guidance regarding the issue of stagnant water in buildings as people head back to the office and other facilities. Please see the message below or click on this link.

Make sure water in your pipes is fresh

During the COVID-19 pandemic some buildings and facilities have little or no water running through the pipes and fixtures for an extended period of time. These stagnant water conditions can result in discolored water, lower chlorine levels, higher concentrations of lead and copper and even the proliferation of Legionella, under certain building conditions. Fresh water should be drawn into the building water systems and stagnant water flushed out before the buildings are reopened.

EPA and MassDEP recommend that building owners and managers take proactive steps to protect public health by minimizing water stagnation during closures and taking action to address building water quality prior to reopening.

Use the following steps to get fresh water into your building:

  • Review and understand the plumbing configuration and water usage in your building.
  • Inspect the plumbing to ensure it is functioning properly and is in good condition.
  • Contact your water utility if you have questions on water use and quality in in your area. For a list of Massachusetts public water suppliers click here.
  • Maintain any water treatment systems used in the building, such as any point-of-entry or point-of-use filters or water softeners.
  • Maintain the hot water system, including keeping the temperature at or above 120°F per CDC guidance to prevent Legionella growth. See CDC’s guidance for reopening buildings for additional information, referenced in the Resources section below.
  • Flush the building’s plumbing system regularly. See instructions for flushing in the Resource section below.
  • Maintain all non-drinking water building water systems and devices according to the manufacturer’s specifications, such as: sprinkler systems, eye-wash stations, and safety showers, decorative fountains/water features, spas, hot tubs, pools, and cooling towers, etc.
  • Consider developing a water management program for your building water systems and all devices that use water. See CDC instructions for developing a water management program in the Resource section below.

Resources

Important information about COVID-19 from the RCAP Solutions USVI team

Dear Valued Colleague,

The COVID-19 response from RCAP Solutions is intended to keep our customers, and staff isolated from exposure and potentially stem the spread of the virus. We are still open for business with staff available for phone and remote web-based meetings. Staff travel to meetings is postponed during this time period as well; if they were scheduled to attend an in-person meeting, they would be in touch to coordinate remote participation.

We have the tools and resources to meet with you remotely; please be in touch with your contact to reschedule any meetings scheduled until April 21st. On trainings and workshops scheduled in all our states and territories, look for updates in the next few weeks with either links for online workshops or postponement plans. Our National partner is negotiating Training Contact Hours for web-based training vs. the required in-person trainings, and we will communicate when we have more information.

We have included a World Health Organization technical briefing on water, sanitation, hygiene, and waste management for the COVID-19 virus as well as the latest information from the USVI Department of Health, which has guidance on mitigation strategies.

Thank you for your understanding and assistance as we take these steps.

Sincerely,

The RCAP Solutions Team

USVI Department of Health Alert

What you need to know about Coronavirus Disease 2019 (COVID-19)

Symptoms of Coronavirus Disease 2019

Handwashing: Keeping Your Family Healthy

Stay Healthy. Wash Your Hands.

Share Facts About COVID-19

Steps to help prevent the spread of COVID-19 if you are sick

Stop the Spread of Germs

Información importante sobre COVID-19 del equipo de RCAP Solutions Puerto Rico

Estimados Colegas Valiosos, Compañeros de Trabajo y Comunidad:

La respuesta de RCAP Solutions al COVID-19, tiene como objetivo mantener a nuestros clientes y al personal aislados de la exposición y potencialmente detener la propagación del virus. Estamos abiertos para asuntos de los negocios con personal disponible para contestar llamadas y reuniones remotas vía internet a través del portal. Viajes del personal a reuniones, están pospuestos durante este período de tiempo, así como también las reuniones programadas en persona, por lo que se pondrán en contacto para coordinar la participación remota.

Tenemos las herramientas y recursos para reunirnos con usted de forma remota. Por favor, póngase en contacto con el proveedor de asistencia técnica para reprogramar cualquier reunión pospuesta por esta situación hasta el 21 de abril. Sobre adiestramientos y talleres programados en todos los estados y territorios, busque actualizaciones en las próximas semanas en cualquiera de los enlaces para talleres en línea o planes aplazados. Nuestro socio nacional está negociando las horas de contacto de capacitación en línea versus la capacitación presencial, por lo que nos comunicaremos cuando tengamos más información.

Hemos incluido información técnica de la Organización Mundial de la Salud sobre el agua, el saneamiento, la higiene y el manejo de desperdicios para el virus COVID-19, así como la información más reciente de la Oficina de Servicios Comunitarios / Salud y Servicios Humanos, que ofrece orientación sobre estrategias de mitigación para una variedad de instalaciones.

Gracias por su comprensión y cooperación, a medida que tomamos estas medidas.

Sinceramente,

El Equipo de RCAP Solutions

Carta circular: medidas de protección por COVID-19

Lo que necesita saber sobre la enfermedad del coronavirus 2019 (COVID-19)

Síntomas de la enfermedad del coronavirus 2019

Lavado de manos: Mantenga sana a su familia

Los microbios están por todos lados

Comparta la información sobre el COVID-19

Qué hacer si contrae la enfermedad del coronavirus 2019 (COVID-19)

Detenga la propagación de los microbios

RCAP Solutions is on the Move!

We are expanding into our new headquarters, the home of the Northeast Rural Community Assistance Partnership and the Worcester County Housing Consumer Education Center located at: 191 May Street, Worcester, MA 01602

Our Administrative Office in Gardner will be closed from Monday, October 21 through Friday, October 25, 2019.

We will reopen on Monday, October 28, 2019 at our new address, 191 May Street, Worcester, MA 01602

We do not anticipate an interruption of service during this time. Our phone numbers will remain the same and limited staff will be available via phone and email during this period.

Our phone number, 800.488.1969, extensions and email addresses will remain the same.

Please update your contacts with our new address.

We look forward to seeing you at our new location.

For full press release announcement, click here: http://bit.ly/RCAPMove

New Testimonial Sheds Light on Importance of Training Sessions

“You don’t know how happy I am.” RCAP Solutions’ team in Puerto Rico recently held a review session that yielded impressive turnout and results

A few months ago, the Puerto Rican Treatment Plant Operators Board of Examiners announced an exam for current and would-be drinking water treatment plant operators. As a result of this announcement, several communities requested assistance in preparing. RCAP Solutions’ team in Puerto Rico quickly arranged a free training session, opened registration, and just as quickly filled all of the available spaces.

The training session was conducted in November 2018 and covered areas of math, biology, physics, and chemistry – as well as other topics like safety, equipment maintenance, regulation, and public health. The goal was to assist prospective operators who already had basic knowledge of how to treat community systems by giving them a “refresher course” regarding topics that would be on the exam.

The session attendees who took the exam recently got their results back. One participant who passed with an exceptional score told us, “You don’t know how happy I am, this means a lot to me in many ways. I felt I needed to tell you guys the great news first. It was not the first time I took the exam and the training was a difference this time. Thanks to all [at the] RCAP team.”

Juan Campos Collazo, our Community Development Specialist in Puerto Rico, led the training and was assisted by Carlos Velazquez-Figueroa, a Wastewater Technician. Campos Collazo expressed his thoughts, “The relationship between [the participants] and RCAP Solutions is an open one, with confidence to talk about their experience in the field and to ask questions. They have the opportunity to be themselves, be taken seriously, and be treated with respect.”

He continued, “The refresher training is maybe their best chance, for some of them – the only chance, to prepare for the Operator Certification Exam. I would add that this is the best investment for the required effort, as a certified operator will be more careful in the operation of a system in order to keep his license and will rely on better operation practices, thus producing more reliable drinking water.” He finished his thoughts with one final statement about the sessions, “We should keep doing them.”

Take the #SafeStepForward Challenge

#SAFESTEPFORWARDWe Believe in a Better Future

Providing Safety and Stability for Domestic Violence Survivors and their Children, through Housing and Case Management

 

 

Take the #SafeStepForward Challenge today!

This initiative will help us provide our families with the essential items they need to start a life free from domestic abuse.It costs approximately $2,000 to furnish a SafeStep home. We are looking to raise at least $5,000 to support these families.

A $25 donation could give a child in the SafeStep program hats, mittens and scarves that would keep them warm throughout the cold New England winter or a $50 donation could provide a SafeStep mom with a monthly bus pass to get to her job. Any donation amount gives the essential items families need while transitioning into healthy homes at the end of the two year program.

DonateAfterTweet EditedSSF you accept our challenge to donate, go to Facebook and Twitter and post about your contribution using the hashtag: #SafeStepForward . Monetary donations can be made through our website. Make your donation now, click the “Donate” button to visit our donate page.

Items NeededPurchase items needed for survivors and bring them to our headquarters at 12 East Worcester Street in Worcester, MA or to our corporate offices located at 205 School Street in Gardner, MA. We can also pick up  donations, just call 978-630-6714 to schedule a pick-up time. Click the “Items Needed” button to see a list of items needed.

 

2000px-Recycle001.svgDonate electronic waste that will be recycled through Planet Green Recycle. A box of 20 electronics for recycling translates to $50 dollars that will help a SafeStep family. Drop-off e-waste at our recycling boxes at headquarters at 12 East Worcester Street in Worcester, MA or at our corporate offices at 205 School Street in Gardner, MA. *This recycling event will continue after the #SafeStepForward challenge.

 

amazon smile

Conveniently donate to our program while shopping on AmazonSmile, just select RCAP Solutions as your non-profit and .5% of your purchase cost will go to RCAP Solutions programs.

 

 

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Finally, don’t forget to tell everyone you made a difference! After you donate, post it to your Facebook and Twitter pages using our #SafeStepForward post.

“I helped a local family take a #SafeStepForward by donating $          to RCAP Solutions!

 

About SafeStep

This year, SafeStep provided twenty-four adults and forty-seven children with safe homes. These families entered our program in search of a new beginningSafestep 4, fleeing their partner and the physical and emotional abuse inflicted upon them.

SafeStep is a transitional housing program that helps survivors build stable lives through counseling, education, and employment. Our case managers work with each family providing them with the tools they need to succeed. Our families, who are referred from homeless shelters throughout the area often flee their abusers with little or nothing to call their own. With your help, we can provide them with the tools needed to take a safe step forward and build a stable and better life.

Free Private Well Safe Drinking Water Workshop

Join us anwaterglassd learn about proper management of private water wells and springs. 

Thousands of people in Massachusetts rely on private wells for their drinking water.  These wells are the responsibility of the homeowner.  It is up to you to make sure that your well is providing clean drinking water and we want to help!

Workshop will provide information on:Well

  • Water well location & construction
  • Maintenance and management of existing water wells
  • Solving water quality and quantity problems

The Workshop will also include live participation in a webinar in affiliation with the Private Well Class, performed by Steve Wilson, a groundwater hydrologist from the University of Illinois.

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Tuesday, August 4, 2015, from 6:30 PM to 8:30 PM, (Registration at 6:00 PM) 

Mount Wachusett Community College, North Café, 444 Green St, Gardner, MA

Register Today! Click here or call 978-630-9525

The workshop is free, however advance registration is requested.

This complimentary workshop is funded by the US Environmental Protection Agency, through a grant to the Rural Community Assistance Partnership (RCAP), a non-profit organization that provides free technical assistance to rural water and wastewater communities. RCAP Solutions is a regional affiliate of RCAP.

Calais, ME Water Department Welcomes RCAP Staff

IMG_2531The Calais Water Department welcomed RCAP staff to their facility to perform the Basics of Operator Math training.

Fourteen operators from eight different systems attended the training and received 3.75 training contact hours from the State of Maine. The training was well received by operators with different levels of math knowledge. The operators each brought different strengths and were often helping each other during practice problems.

IMG_2536Mia McDonald, a technical assistance provider in Massachusetts, Connecticut and Rhode Island with RCAP Solutions, led the training and was assisted by the State Lead for Maine, Art Astarita.

Ms. McDonald brings over fifteen years as a math tutor, as well as a lifelong love of math given by her math educator parents. Mr. Astarita was able to connect with systems to begin new relationships with RCAP Solutions to offer assistance with future trainings, locating funding sources and asset management.

2014/2015 Bi-Annual Report

annrepDear friends:

Our longtime goal of  providing “The World We Want” to individuals, families, communities and small businesses, coupled with our work providing essential needs such as safe drinking water and affordable housing, makes today, Earth Day, the perfect day to release our 2014/2015 Bi-Annual Report: 45+ Years and Still Going Strong. 

Click here to view in flip book virtual format

Click here to download a PDF file

We hope you enjoy reading the compelling testimonials from our constituents and see the hard work and dedication our staff provides day in and day out to those we serve.

As always, we appreciate your support of RCAP Solutions and welcome your feedback.