Tag Archives: RAFT Applications

Eviction and Foreclosure Moratorium Ending October 17

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As the eviction and foreclosure moratorium in Massachusetts comes to an end this Saturday, October 17th, we want to ensure that tenants and homeowners know their rights as well as the resources available to them to assist with rent and mortgage payments.

If you are struggling with rent or mortgage payments because of COVID-19, there are eviction protections and financial programs available to help.

RCAP Solutions offers Emergency Rental and Mortgage Assistance (ERMA): Funding for Worcester county households impacted by the Coronavirus crisis and state of emergency. The ERMA program is funded by the Massachusetts Department of Housing & Community Development and provides up to $4,000 of direct funding to eligible households.

Other Funds available include Residential Assistance for Families in Transition (RAFT): A program funded by MA Department of Housing and Community Development that can provide eligible families in our service area with financial assistance to help prevent homelessness..  For more information, please call our RAFT/ERMA support line at 978.630.6771, email HCEC@rcapsolutions.org, or click here. To apply online, please click here.

RAFT vs. ERMA – What’s the difference? Click here: RAFT-vs-ERMA-Comparison

If you are not located in Worcester County, visit: mahousinghelp.com

More info on resources here: 

ERMA – Funding for Households Impacted by Coronavirus Crisis

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RCAP Solutions is pleased to offer new financial assistance programs for Worcester County families impacted by the recent Covid-19 pandemic and state of emergency. The Emergency Rental and Mortgage Assistance (ERMA) program funded by the Massachusetts Department of Housing & Community Development provides up to $4,000 of direct funding to eligible households.

ERMA can help to fund payments with rent or mortgage arrears accrued no earlier than April 1, 2020 or upcoming rent or mortgage payments.

In order to be eligible for ERMA, a household must:

  • currently rent or own housing as a primary residence in Massachusetts
  • have a gross household income that is between the 50% and 80% Area Median Income (AMI)
  • have a housing emergency due to a financial hardship related to or exacerbated by the COVID-19 crisis

Please click here for our flyer: ERMA_Flyer

Please click here for our press release: ERMA Press Release

Households can assess their eligibility by looking at the income levels for Worcester County, found here: Income limits listing.

Questions & How to Apply:

Please note, the office is closed to the public at this time and visits are by appointment only.

Funds available for households experiencing financial hardship due to the COVID-19

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RCAP Solutions offering Funds to assist households Experiencing financial hardship due to the COVID-19 pandemic and State of Emergency

(Worcester, MA) – RCAP Solutions is pleased to offer new financial assistance programs for Worcester County families impacted by the recent Covid-19 pandemic and state of emergency. The Emergency Rental and Mortgage Assistance (ERMA) program, funded by The CARES Act through the Massachusetts Department of Housing & Community Development (DHCD), can provide up to $4,000 of direct funding to eligible households.

ERMA can help to fund payments with rent or mortgage arrears accrued no earlier than April 1, 2020 or upcoming rent or mortgage payments. In order to be eligible for ERMA, a household must currently rent or own housing as a primary residence in Massachusetts, have a gross household income that is between the 50% and 80% Area Median Income (AMI), and have a housing emergency due to a financial hardship related to, or exacerbated by, the COVID-19 crisis.

“We are pleased to offer this new financial assistance program through DHCD to households in Worcester County,” stated Karen A. Koller, President & CEO of RCAP Solutions. “This vital resource allows RCAP to fulfil its mission and support a wide range of residents, with a variety of income levels. It is critical that families in Worcester County and across the Commonwealth sustain stable housing during this pandemic.”

Households can assess their eligibility by looking at the income levels for Worcester County, which can be found on our HCEC application page. We encourage individuals or families who think they may be eligible to please reach out with questions or to apply, by visiting: http://www.rcapsolutions.org/hcec-application/ or call 800.488.1969, Monday – Friday, between the hours of 8:30 AM and 4:30 PM. The office is closed between 12:00 and 1:00 PM each day. Documents can be emailed to HCEC@rcapsolutions.org or faxed to 508.365.6008. Please note, the office is closed to the public at this time and visits are by appointment only.

RCAP Solutions’ Housing Consumer Education Center (HCEC) offers answers to a wide range of questions about housing issues.  Tenants, landlords, prospective buyers, and homeowners can access information designed to maximize housing stability, strengthen investments, and minimize disputes.  RCAP Solutions is one of nine member agencies in the statewide Regional Housing Network of Massachusetts, offering housing assistance, services, and information to low-and moderate-income residents of Massachusetts.

About RCAP Solutions, Inc.

RCAP Solutions is a thriving integrated community development corporation working with a multi-faceted suite of services and opportunities. Established in 1969, RCAP Solutions’ mission is to foster personal and public self-reliance and improve the quality of life for individuals, families, and the communities in which they live. For more information, please visit www.rcapsolutions.org.

Worcester Office is Closed

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RCAP Solutions’ Worcester Office is currently closed.

*Update: RCAP Solutions will re-open to staff on Wednesday, March 25. At that time we will continue to be closed to public visits, but will be available via email, phone, and fax. We ask that clients be patient as all return messages and paperwork from the previous week will be completed on a first come, first served basis. 

It was brought to our attention that a client who visited the office  later tested positive for COVID-19. As a result, the leadership team made the decision to close until further notice.

We are monitoring the situation daily. Decisions are being made based on the most current information available and our policies and response to this situation are subject to change without notice. Our concern is for the health and safety of staff and clients.

The team will continue to assess the situation and will make a decision as to when we feel it is safe to reopen the office.

Please check our website and social media pages for additional information.

If you are a housing client: Please note that cases and files are not being processed until it is safe for staff to return to the office. Paperwork can still be submitted and we will resume processing when we return. For more information on program and contact information, please visit: http://www.rcapsolutions.org/closing.

This message is regarding our Worcester Office Only and does not affect our Community Resources Services or Staff.

We appreciate your attention and apologize for any inconvenience it may cause.

Thank you. Be safe and be well everyone.

*Due to the constantly evolving COVID-19 crisis this announcement may be subject to change without notice.

RCAP Solutions Closed to the Public

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RCAP Solutions is Closed to the Public Until Further Notice.*

This decision was made with an abundance of caution and in the interest of protecting the health and safety of our staff and clients. During this time, the office will not be open to the public for face to face meetings. There will be no RAFT hours for onsite intakes, housing workshops, first time homebuyer classes or any in-person meetings during this time. In order to continue to serve our clients to the best of our ability, staff will still be available via email, phone, and fax.

Please note: Email is the best means of contact for quicker response.

Housing Programs:

  • Housing Consumer Education Center (HCEC): Residential Assistance for Families in Transition (RAFT), First Time Home Buyer Counseling and Education, or other housing counseling assistance, please email: HCEC@rcapsolutions.org, documents can be faxed to: 508.365.6008.
  • HomeBase and SafeStep Clients: Please contact your case workers directly.

Additional housing information can be found here: http://www.rcapsolutions.org/individual-and-family-resources/.

Our phone number is: 800.488.1969 and staff is available Monday – Friday from 8:30 AM – 4:30 PM.

The Worcester office is closed from 12 – 1 PM each day for lunch.

Senior/Disabled & Family Housing:  

  • Senior, Disabled & Family Housing Applications can be found here: http://www.rcapsolutions.org/housing-applications, documents can be faxed to: 978.630.2751.
  • All RCAP Solutions’ managed communities are closed to the public at this time. Access is limited to caregivers and aides, and essential visitors, defined as those bringing necessary supplies, groceries and medications to a resident, as well as property operations.
  • We strongly recommend Residents:
    -Remain on campus and not visit public places;
    -Maintain social distancing (at least 6 feet) at all times.

Community Resources:

  • Technical Assistance Providers are available for phone and remote web-based meetings.  Staff travel to meetings is postponed during this time period and any previously scheduled face to face meetings will now be conducted remotely.
  • Updates will be provided for training and workshops scheduled in all our states and territories, with either links for online workshops or postponement plans.  Our National partner is negotiating Training Contact Hours for web-based training vs. the required in-person training and we will communicate when we have more information.

We appreciate your attention and support of this temporary precaution and apologize for any inconvenience it may cause.

*Subject to change without notice due to rapidly changing environment.

RAFT Applications Reinstated

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RCAP Solutions is now taking RAFT (Residential Assistance for Families in Transition) applications.

RAFT is a program funded by MA Department of Housing and Community Development that can provide eligible families in our service area with financial assistance to help prevent homelessness.

Our Housing Consumer Education Center will provide intake for applicants at our Worcester Office each Tuesday and Friday from  9am-11am at 12 East Worcester Street, 2nd floor, Worcester.

NO walk-in hours will be conducted outside of the Worcester Office.

Appointments are preferred, but not required for walk-ins.

Please visit our website @ www.rcapsolutions.org for the most recent updates.