Worcester County welcomes our fellow Americans from Puerto Rico & USVI. If you are in Worcester County because you have been displaced by natural disaster, please take the following steps in order to access services and attain self-sufficiency.
Step 1: Register with FEMA. FEMA Individual Assistance Program provides disaster survivors with information , support services, and a way to access and apply for disaster assistance. Visit www.disasterassistance.gov. FEMA Helpline: 1-800-621-FEMA (3362), TTY: 1-800-462-7585.
Step 2: Register with Massachusetts. Mass 211 responds immediately during times of crisis, directing callers to the most appropriate services for their needs. Dial 2-1-1. If you are unable to reach 2-1-1 via your telephone/cellphone, call 1-877-211-MASS (6277), TYY: 1-508-370-4890. For more information visit http://mass211.org/
Step 3: Register with Centro. Centro will conduct an intake and needs assessment and develop a care plan for you and/or your family. Based on this care plan, Centro will either provide services or refer you to the appropriate community partner for assistance. Call 508-798-1900 or visit www.centroinc.org.
Housing: RCAP Solutions will conduct an intake and needs assessment, then assist by providing services or refer you to another more appropriate community partner for assistance. Call 800-488-1969, TTY: 978-630-6754 or visit www.rcapsolutions.org/individual-and-family-resources
Schools: Register children in school at the Worcester Public Schools Parent Information Welcome Center. 508-799-3299, www.worcesterschools.org.
Health Care: Free, confidential, multi-lingual health care and referral services available. Family Health Center of Worcester: 26 Queen Street, Worcester, 508-860-7700, TTY: 508-860-7750. Edward M. Kennedy Community Health Center: 508-852-1805.
Veterans Support: Financial assistance provided to veterans and their families displaced by natural disaster who lived in Massachusetts for over one day. Veterans Inc.: 800-482-2565, www.veteransinic.org.