Quality Training to Revitalize Communities and Sustain Jobs in the Water Sector

Sukhwindar Singh, Director of Education and Training, RCAP Solutions


RCAP Solutions is the northeast member of the Rural Community Assistance Partnership (RCAP) with headquarters in Worcester, Massachusetts and onsite drinking water and wastewater technical assistance specialists and trainers throughout the Northeastern United States and Caribbean.  All RCAP specialists utilize state and federal funding to work onsite with small rural drinking water and wastewater systems to effect four community outcomes:

a)      Improved environmental and community health

b)      Compliance with federal and state regulations

c)      Sustainable water and waste disposal facilities

d)      Increased capability of local leaders to address current and future needs.

For years, RCAP personnel have documented the unique challenges that small systems face in providing reliable drinking water and wastewater services that meet federal and state standards.  These challenges can include but are not limited to a lack of financial resources and customer base, aging infrastructure, management limitations, and high staff turnover.  RCAP offers educational outreach to small systems to raise awareness of technical, managerial, and financial issues.  These RCAP tools, resources and methods assist system personnel and their boards to successfully operate and manage the system while addressing some of the barriers mentioned above.

Within the past year or so, RCAP has developed and released the following documents, materials and training programs that support economic and workforce initiatives:

  • An infographic on how Water Infrastructure Creates Jobs is available for free download here.
  • Color Brochures for recruiting new drinking water and wastewater operators to the water sector.  These brochures encourage those who are entering the workforce or those looking for a career change to consider a job in drinking water/wastewater operations.  These brochures highlight the benefits of jobs in the water sector, the education  and training experience needed and are suitable for distribution at high school and college career fairs, community colleges, technical schools and programs that help veterans find work.  These brochures are available at www.rcap.org/opcareers.
  • Wastewater Training Modules for Operators of Small Systems- intended primarily for training contact hours/CEUs or precertification training, there are 12-14 modules newly developed for entry level operators on a variety of topics including Wastewater Chemistry, Overview of the Clean Water Act (CWA) and the NPDES (National Pollutant Discharge Elimination System) Program, Energy Efficiency, Overview of Wastewater, Lagoons and Ponds, Preliminary and Primary Treatment, Wastewater Sampling and Preservation, Wastewater Disinfection, Introduction to Wastewater Plant Instrumentation and Monitoring, Wastewater Math for Operators, and a number of other topics.  Learning objectives, exercises, assessment and evaluation are core elements of these modules and characteristic of the RCAP approach. Seven of these modules were developed by RCAP Solutions and its qualified contractor Cotton Environmental.   All the training modules were developed around the most recent findings from the Association of Boards of Certification Need-to Know Critera for Wastewater Treatment Operators. In order to access our operator training materials, we encourage you to sign up for an RCAP Solutions training or contact us about setting up events near you.
  • Our first RCAP Solutions Summer Series Operator Training Tour was a success! Full day workshops were held in South Burlington, Vermont; Rutland, Vermont; Concord, New Hampshire and Worcester, Massachusetts.  The morning trainings consisted of the Clean Water Act & NPDES Program, Overview of Wastewater Treatment and Discharge Monitoring Reports.  The afternoon sessions consisted of the Intro to Chemistry and Wastewater Sampling and Preservation.  In addition, local officials and managers from surrounding municipalities were invited to a sponsored Lunch and Learn to learn more about wastewater characteristics and stream standards so that they are better informed to effectively manage their system.  In all, approximately 40 individuals attended the trainings with representatives from 14 communities with Publicly Owned Treatment Works (POTWS) and over 21 operators.  A review of pre and post-test scores for the attendees notes an overall improvement in understanding of basic concepts at the conclusion of the event and all attendees noted that the workshops met their expectations, and that class participation was encouraged and that the presenter(s) demonstrated knowledge of the topic and good presentation skills.  Many attendees noted that they would attend RCAP Solutions trainings again and found the material and video demonstrations quite useful.
  • RCAP has also released a new series of wastewater focused videos that highlight wastewater collection systems, small on-site wastewater treatment systems, energy efficiency, and preparing for emergencies for operators.  This compliments a series of videos already produced by RCAP  on wastewater processes for non-operators.  All these videos can be found here:  www.rcap.org/dwwwtreatment and www.rcap.org/newresources .

There are many additional materials and programs that have not been mentioned here.  Our goal was to highlight some newer materials that have recently been developed courtesy of our various funders.  All operator training workshops, modules, and videos were presented and funded as a part of the EPA/RCAP Training and Technical Assistance for Small, Publicly Owned WW Systems, Onsite/Decentralized Wastewater Systems and Private Well Owners to Improve Water Quality Project 2012-2013. Please contact Sukh Singh, Director of Education and Training for information about these materials at ssingh@rcapsolutions.org or 814.861.7072.