RCAP Solutions: Executive and Regional Management Staff

Karen A. Koller, CAE
President and Chief Executive Officer
978-630-6650
Karen joined RCAP Solutions in 2001. With nearly two decades of community development and non-profit organization management, she is adept at creating and implementing strategic plans; board development; fiscal management; and workforce and economic development. She is a member and past president of the board of the Rural Community Assistance Partnership, Inc., president of the Massachusetts Non-Profit Housing Association, and a board member of the National Rural Housing Coalition. Karen earned a bachelor’s degree at Medaille College in Buffalo, NY, an MBA at Western New England College, and is a Certified Association Executive, American Society of Association Executives, Washington, DC

Paul A. Teixeira
Vice President of Community Resources
978-630-6711
Paul joined RCAP Solutions in 1985, and has extensive experience in all aspects of property development and management, including oversight of property management portfolios, properties in development and potential property development opportunities. He earned his bachelor’s degree at North Adams State College in North Adams, MA.  Additionally, he is certified as an Assisted Housing Manager by the U.S. Department of Housing and Urban Development, and as a Non-Profit Housing Management Specialist by the Consortium for Housing and Asset Management.

Richard N. Watkins
Vice President Human Resources
978-630-6647
Rick Watkins joined RCAP Solutions in the fall of 2006, bringing with him more than 25 years of human resources management experience with several companies, including Fulflex, Inc.; Vermont Medical, Inc.; Bridgeport Metal Goods; and Schleicher & Schell. Most recently, Rick served as Director, Human Resources for Holstein Association USA, Inc. in Brattleboro, Vermont, a nonprofit industry organization with 35,000 members. Rick has a B.S. in Business Administration/Psychology from the University of Akron (Ohio).

Rebecca Coffin
Director of Finance and Grant Management
978-630-6636
Becky joined RCAP Solutions in 1998, and has served the organization in the roles of Staff Accountant, Senior Staff Accountant and most recently as Accounting Manager.  Becky holds a Bachelor of Science in Business Administration from Nichols College and a M.B.A. from Anna Maria College.

Donna Warshaw
Executive Director of Financial Services
978-630-6635
Donna Joined RCAP Solutions Financial Services in 2007. She is a former member of RCAP Solutions Board of Directors for four years. For more than twenty years, Donna Warshaw has worked in banking and finance related to commercial and real estate operations and to economic development. Since 1997, she has served as director for economic loan development at the North Central Massachusetts Development Corporation in Leominster, where she administers a revolving loan pool funded by a Community Development Block Grant from the U.S. Department of Housing and Urban Development, and Mass LandBank. Her prior experience includes management positions at BankBoston and the Worcester County Institution for Savings. Ms. Warshaw is active in a wide range of civic activities, and has served on the board of United Way of Central Massachusetts, as board president of the Rape Crisis Center of Central Massachusetts, and on the board of the Greater Gardner Community Development Corporation.

Karen Anderson
Director of Planning & Development
978-630-6658
Karen joined RCAP Solutions in 2006 as a Grant Writer. She has worked as Executive Director, Independent Consultant, Program Manager, and Project Lead in various fields since 1977 including program design, planning, development, execution and evaluation; organizational communications; resource development; speech, scholarly presentations, proposal and marketing materials composition and design; and management information systems including process, flow and efficiency analysis. Karen has a Bachelors degree in Information Systems from the University of Redlands in California and has completed coursework and an internship toward a master’s degree in communications with an emphasis on information dissemination.

Scott Mueller
District Director, Region 2 (New England and New York)
315-482-2756
Scott joined RCAP Solutions in 2000. He has expertise in the development of water supply and wastewater projects; economic development planning; infrastructure project planning; project management; grant writing and funding acquisition; community development planning; land use; and environmental planning. Scott earned his bachelor’s at St. Lawrence University in Canton, New York; and a master’s degree in landscape architecture at the SUNY Environmental School of Forestry.

Donald P. Schwartz
District Director, Region 1 (New Jersey, Pennsylvania, Puerto Rico, U.S. Virgin Islands)
814-861-6093
Don joined RCAP Solutions in 1991, and has experience in community drinking water and wastewater planning (centralized and decentralized); public education; financial management and rate setting; and income surveys. He is on the boards of the Pennsylvania Technical Assistance Center for Small Water Systems; and the Juniata Clean Water Partnership. Don earned his bachelor’s degree at Cornell University; and a master’s in aquatic science from Oklahoma State University.

Judy Concemi
Director of Property Management
978-630-6714
Judy, who has been with RCAP Solutions since 1989, is responsible for oversight and operations of nine HUD 202 properties, low income housing that serves approximately 325 families, and one condominium association.  She holds a BA in psychology from William Smith College (Geneva, NY), and certified HUD Assisted Housing Manager; certified Nonprofit Housing Management Specialist by The Consortium for Housing & Asset Management.

Sukhwindar P. Singh
Director of Education and Training
814-861-7072
Sukhwindar joined RCAP Solutions in October, 1994 after previous experience as a Training Specialist with the National Environmental Training Center for Small Communities at West Virginia University. Ms. Singh has also served as a secondary educator in chemistry and has prior research expertise in the area of organic chemistry. She presents an unusual blend of technical science and training skills useful in a variety of settings and leadership roles. She has the following certifications: Class 1-S Certified Wastewater Package Plant/ Pond and Sand Filter Operator; Solid Waste Operator & Compost. She is a member of the Central Pennsylvania Water Quality. Sukhwindar holds a bachelors degree in Chemistry for the University of West Virginia and a master’s degree in Synthetic Organic Chemistry and Biology from The University of Toledo, Ohio.

Frank Emmick
Director of Grants and Contracts
978-630-6642
Frank Joined RCAP Solutions in 2004 following ten years with Rural Community Assistance Corporation as a program coordinator and contract specialist. Frank has served on advisory boards and task forces and the Rural Community Assistance Partnership (RCAP) new programs committee. Frank has more than 30 years experience with direct or shared responsibility for organizational development including client services, public relations and publications, policy development and implementation, grant writing, staff development and supervision. He currently manages grants and contracts with total budgets exceeding $2 million annually and supervises staff. Frank holds a B.A. Sociology, University of Kansas; and a M.A., Sociology, University of Connecticut.

Kimberly Thomas
Communications and Marketing Manager
978-630-6653
Kim joined RCAP Solutions in April of 2007. Kim has held several positions in communications, sales and marketing, business development, special event management and executive level support systems. Her focus is on marketing and community outreach in support of our strategic activities and community development initiatives and promoting the mission and work of RCAP Solutions.

Edward Berte
Manager, Housing Quality Assurance
800-488-1969, Ext. 6686
For many years prior to joining RCAP Solutions in 1999, Ed owned and operated a year-round remodeling service for residential and commercial properties.  His previous experience includes responsibilities for general maintenance of approximately 80 properties; preparing properties for sale (which included carpentry, drywall, plumbing, and electrical work) and coordinating repair work with plumbers, electricians and mechanical contractors. Ed holds an Unrestricted Massachusetts Construction Supervisors License (License #054262).

Shelley Welch
Operations Manager
978-630-6694
Shelley joined RCAP in 2006. Shelley has over ten years experience in business management and process coordination. Shelley supervises a team of five which includes such diverse components such as information technology and custodial duties. She is adept at process coordination and is currently reviewing our internal controls. Shelley holds a bachelors degree in counseling from Shaloam College in Des Moines, Iowa.