Community Resources Staff

Brian Scales
Vice President & Chief Capacity Officer

Locally ingrained in the not for profit sector, Brian came to RCAP Solutions in 2008 from the Cleghorn Neighborhood Center in Fitchburg, MA where he was the Director of Development. Previously, Brian also consulted for seven years with several non-profits across the region in development activities such as fundraising, grant writing and strategic collaboration initiatives. Brian holds a Certificate in Literature from Cambridge University, a Bachelors of Arts in English from Florida Atlantic University and a Masters of Arts from University of Central Florida. Brian has served on the board of Literacy Volunteers of Montachusett Area as director and Network of Area Nonprofits as an Advisory Board Member. Click here for full bio.

Jenna Day 
Director, Community Resources

Ms. Day joined RCAP Solutions in 2018. She has extensive experience in resource development in rural communities. She brings with her a diverse skillset; including building individual and community capacity and planning for technical, managerial and financial sustainability. She previously served as the Director of the Housing Consumer Education Center at the Franklin County Regional Housing and Redevelopment Authority. Click here for full bio.


Candace Balmer
New York State Lead

Ms. Balmer joined RCAP Solutions in March 1997 after previous experience as Associate Director, Pollution Abatement Technology Program at Westchester Community College and as Project Engineer with Environmental Resources Management, Inc. (ERM). Click here for full bio.




Juan Campos Collazo
Community Development Specialist for Puerto Rico

Mr. Campos joined RCAP Solutions in 2002 after 14 years of experience giving technical assistance and improving small communities’ water systems as a Department of Health Regional Coordinator. Mr. Campos is a Technical Assistance Provider and acts as a facilitator between communities and agencies like DOH, EPA and RUS RD in water and wastewater projects. Click here for full bio.



Matt Cassedy
Drinking Water Specialist

Mr. Cassedy joined RCAP Solutions in early 2018. He brings 18 years of experience in water operations including extensive small systems training and technical assistance. He has also served as a contract operator for dozens of small industrial water systems. Since joining RCAP Solutions, Matt has developed numerous asset management plans and completed median household income surveys throughout Connecticut and Rhode Island. Click here for full bio.


Michael Cohrs
Water Compliance Specialist

Mr. Cohrs joined RCAP Solutions in February 2018 after serving the Water Resources Community through a role as Applications Engineer for various laboratory equipment manufacturers over the last several years. Bringing over 8 years of classroom and/or technical education experience in math and physics, he has worked extensively with water systems throughout the country to provide training and implementation support on cyanotoxin identification, monitoring and treatment technology. Click here for full bio.

Derik J. Dressler
Regionalization Specialist for Pennsylvania

Mr. Dressler joined RCAP Solutions in June of 2019. He brings 14 years of experience in environmental work and water operations as the former Environmental Manager for the Pennsylvania Department of Environmental Protection. In this role, he interpreted and enforced the Safe Drinking Water Act, managed the regional operations for the Northcentral office and coordinated with the Central office on regional initiatives to gather input and support. Click here for full bio.


Mark JohnsonMark Johnson
Vermont State Lead

Mr. Johnson joined RCAP Solutions in October of 2015 with 15 years of experience in the drinking water industry. Working for an environmental engineering firm on drinking water and stormwater projects while at Northeastern University, he was exposed to a range of water-related issues from water treatment to sustainable water system operation and source water protection. After graduation, he worked for a small water utility on the coast of Maine as the lead operator for a surface water treatment plant and distribution system. Click here for full bio.

Seth Loht
GIS Specialist

Mr. Loht joined RCAP Solutions in November of 2015 with 8 years of experience in the Geographic Information Systems field. Prior to joining RCAP Solutions, Mr. Loht worked for a design engineering group as a GIS Analyst. He also worked for a number of other firms prior to this in a variety of GIS positions. He also worked with the US Navy supporting oceanographic forecasting. Click here for full bio.


Intouch Loomcharoen 
Water Compliance Specialist for New Jersey


Mr. Loomchareon joined RCAP Solutions in January 2019. He brings experience as a Water Treatment Plant Operator for both ground water and surface water treatment facilities, suppling drinking water for major metropolitan cities in New Jersey. Intouch also has experience in the compounding pharmacy field where he gained hands on experience with multiple tools and equipment for a variety of different tasks.  Click here for full bio.


Wanda Rios Martinez
Water Compliance Specialist

Ms. Martinez joined RCAP Solutions in July 2018. Her background is in drinking water and wastewater operations and environmental compliance. She worked for Puerto Rico’s Aqueduct and Sewer Authority in serval roles for over seven years prior to relocating to Pennsylvania where she worked for the City of York as a Shift Supervisor. She also has extensive laboratory as well as supervisory experience. Click here for full bio.


Luis M. Meléndez-Fox
Water Specialist for Puerto Rico & U.S. Virgin Islands

Mr. Meléndez-Fox joined RCAP Solutions in November 2018. He brings more than 20 years of progressive experience in the engineering and water treatment field. He has served in a number of high level utility management, environmental and engineering roles and has been responsible for managing and supervising a variety of personnel, teams and projects. He has experience in safe drinking water act regulations and coordinating with related agencies including the EPA and DOH. His background includes assessing and installing new technologies, managing projects and consultant contracts, inspections, construction and post-construction management, plant supervision, reporting and statistics. Mr. Meléndez’s expertise will make a difference in Caribbean communities that need vital assistance with their drinking water systems. Click here for full bio.

Martin Mistretta
Water Compliance Specialist for New Hampshire

Mr. Mistretta joined RCAP Solutions in March 2019. He brings more than 30 years of experience in the hazardous waste site remediation field, including operation and maintenance of treatment systems, environmental monitoring and data collection, subcontractor and construction oversight, excavations oversight, landfill operation, maintenance and monitoring, groundwater, surface water and sediment sampling, health and safety oversight, environmental data analysis and reporting, and regulatory compliance. He has served in a variety of management roles of field work at numerous contaminated sites, as well as supervising a variety of personnel, teams and projects. He has managed public water system operations, consulting for small community public water systems including technical assistance, operation and maintenance, system upgrades and regulatory compliance. Mr. Mistretta’s expertise will make a difference in New Hampshire communities that need vital assistance with their water systems. Click here for full bio.


Scott Mueller
Senior  Community Resources Advisor

Mr. Mueller joined RCAP Solutions in 2000.  He has extensive skills in the development of water supply and wastewater projects; economic development planning; infrastructure project planning; project management; grant writing and funding acquisition; community development; land use; and environmental planning. Click here for full bio.



Rebekah Novak
Water Compliance Specialist for Massachusetts

Ms. Novak joined RCAP Solutions in May 2019. She brings over 10 years of experience in both the public and private sector in engineering, wastewater operations, construction and technical assistance. Her background includes reviewing and approving permit applications, GIS mapping, inspecting construction projects and commercial systems, equipment maintenance, recording data, performing on-site lab work, field sampling, and system maintenance for commercial wastewater treatment systems. She has experience working with a variety of departments, committees, agencies, contractors and the general public. Ms. Novak’s expertise will make a difference in communities that need vital assistance with their drinking water and wastewater systems.  Click here for full bio.

Catherine Rees
Water Compliance Specialist

Ms. Rees re-joined RCAP Solutions in January 2018. Previously she worked for RCAP Solutions for 12 years from 1995-2007 as a water specialist and then spent ten years working for a regional office of the NY Department of Health as a Senior Sanitarian. Catherine has extensive experience providing training, technical assistance, resources and capacity building to small water and wastewater systems. Click here for full bio.


Kathy Rodgers
Maine State Lead

Ms. Rodgers has a solid track record of addressing small drinking water and wastewater systems’ challenges and needs. She is experienced in root cause and solution development, strategic planning, funding applications, board development, source water protection and drinking water and wastewater operations. Over the past 15 years, Ms. Rodgers has worked in operations, provided technical assistance to boards and operators, as well as, developed & conducted multiple training programs throughout the Northeast, North Carolina and Illinois. Currently, Ms. Rodgers provides leadership and oversight to the technical assistance and training efforts in the State of Maine. Click here for full bio.

Ariel Rosa-Otero
Water Compliance Specialist for Puerto Rico & U.S. Virgin Islands


Mr. Rosa-Otero joined RCAP Solutions in May 2019. He brings 30 years of expience working for the Puerto Rico Aqueduct and Sewer Authority (PRASA), which owns and operates the island-wide public water and wastewater systems, serving the majority of Puerto Rico’s population. During his tenure, Mr. Rosa-Otero has served in a variety of roles at PRASA including: Compliance Manager, responsible for ensuring plants were implementing appropriate drinking water standards and procedures; Environmental Emergencies Responder, supervising the cleaning and disposal of both hazardous and non hazardous chemicals; Support Team Member, providing support to rural communities; and Research and Development Manager, identifying technologies, equipment, products and procedures to help improve processes and treatment of drinking water and wastewater plants. Click here for full bio.


Sukhwindar P. Singh
Pennsylvania State Lead

Ms. Singh joined RCAP Solutions in 1994 after previous experience as a Training Specialist with the National Environmental Training Center for Small Communities at West Virginia University.  Ms. Singh has served as a secondary school educator in chemistry and has research expertise in organic chemistry. She brings 20 years of unique expertise, training and skills useful in a variety of leadership, training and community settings.  Ms. Singh has primary oversight ensuring that all training deliverables/funder requirements are met. Prior to her most recent position at RCAP Solutions, Ms. Singh served as a community development specialist assisting over 100 communities in southwestern and central Pennsylvania with their local economic development and infrastructure needs.  She is an effective communicator and presenter. Click here for full bio.


James P. Starbard
Massachusetts State Lead

Mr. Starbard joined RCAP Solutions in 2009. He has had six years experience as a local public health Sanitarian with duties including the oversight and enforcement of the Massachusetts State Sanitary Code, Title 5 and other applicable regulations. Mr. Starbard is experienced in all aspects of public health protection and promotion at the local level including inspectional services, emergency preparedness activities and administrative duties. Click here for full bio.


Laurie Stevens
Water Compliance Specialist for New England 

Ms. Stevens joined RCAP Solutions in March 2019. She brings 20 years of experience in both the public and private sector in engineering, environmental and community development fields. She has served in a number of high level management roles including engineering, design, compliance and financial management of water and wastewater systems. She has supervised planning, zoning and engineering departments, overseen operations of public water systems and wastewater treatment facilities, and managed environmental projects from concept to construction. Laurie has an understanding of the pressures facing local governments in balancing resource and infrastructure demands with local budgetary pressures and has strong relationships with state and local regulatory agencies. Ms. Stevens’ expertise will make a difference in communities that need vital assistance with their drinking water and wastewater systems. Click here for full bio.

Erick Toledo
New Hampshire State Lead

Mr. Toledo has more than 15 years’ experience working in water, wastewater and solid waste management internationally and domestically. As a Rural Community Development Specialist at RCAC, Mr. Toledo conducted water and wastewater rate analyses, provided on-site technical assistance and training, identified funding sources and assisted systems with applications, developed source water protection plans, assured compliance and implemented consolidation projects with public water utility officers and their surrounding communities, some of which were funded by HHS/OSC. Click here for full bio.


Josefa Torres-Olivo
District Director | Puerto Rico & U.S. Virgin Islands

Ms. Torres joined RCAP Solutions in 1995, as a Water Resources Specialist, later becoming State Lead and District 3 Director. During these years she has provided technical assistance on water and wastewater issues; assisted in the planning, developing, and organization of rural communities; provided expertise for the implementation of community source water protection and ground water improvement for rural low-income water systems; and has worked cooperatively with local, state, and federal government agencies to enhance community systems compliance. Click here for full bio.

EdwinVazquezEdwin Vázquez-Asencio
Sustainable Materials Management Specialist

Mr. Vazquez, resides in Ponce, Puerto Rico, primarily focuses on developing waste reduction and recycling programs, with a focus on education and addressing illegal dumping in Puerto Rico.  He also assists other Caribbean staff on their other activities in Puerto Rico. Click here for full bio.



Carlos Velázquez-Figueroa
Waste Water Specialist

Mr. Velázquez-Figueroa joined RCAP Solutions in 2017. He has more than 37 years of experience in the environmental field, including operation and maintenance of drinking water, sanitary and industrial treatment plants, solid waste projects, environmental surveys and asbestos projects. Additionally, he has management and supervision experience. Click here for full bio.