Free Landlord and Tenant Workshops

How To Be A Good Tenant

Your Legal Rights & Responsibilities

Learn from professional housing counselors:

  • Planning your search for a rental unit
  • How to begin your search
  • Know your rights as a tenant
  • Tenant’s responsibilities
  • Rental Subsides
  • Avoiding Eviction

 Monday, June 5, 2017   ~   10 – 11:30 AM

RCAP Solutions – 12 East Worcester Street, 2nd Floor Worcester

How To Be A Good Landlord

Your Legal Rights & Preparing a Unit for Tenancy

Presented by Attorney Scott Wrenn, PC

Topics will include:

  • Buying a Rental Property
  • Prepping your Unit for Rental
  • Screening Prospective Tenants
  • Advertising your units
  • Written Lease Agreements
  • Security Deposits
  • Statements of Condition
  • Landlords Duty to Repair
  • Quiet Enjoyment
  • Summary Process

Wednesday, June 14 , 2017   ~   6 – 8 PM

NewVue Communities – 470 Main Street, Fitchburg

Please park on the right at the Shack’s parking lot or at the Main Street Garage (free 2-hour parking)

Register today!

Belmaris Roman, HCEC Counselor and Housing Search Specialist

Due to limited space, pre-registration is required.

May Housing & Financial Wellness Workshops


Don’t Miss Our Upcoming Housing
& Financial Wellness Workshops!
First Time Home Buyer Certification:
May 16, 17, & 18, 5:30-8:30 p.m.
Must attend all three classes per HUD guidelines
Cost: $55 Per Household
Participants will receive the required certificate that is stipulated in most FTHB loan product and DPA programs. This workshop will guide the homebuyer through the home buying process with professionals in the each field. Introducing the home buying team; Lender, Realtor, Inspector, Home owner Insurance Rep, and Attorney.
Upcoming Financial Wellness Workshops:
Credit 101
May 10, 5:30-7:00 p.m.
Participants will understand how to develop good credit, how to maintain credit and how to use credit wisely. 
May 24, 5:30-7:00 p.m.
Participants will develop own personal spending plan, learn how to track spending and understand why/how to save toward increasing personal net worth (extreme couponing).
Financial Planning
June 28, 5:30-7:00 p.m.
Participants will provide an in-depth look at savings and investing in the future, along with putting together a personal plan to meet their financial goals; Purchasing a home, Life Insurance, Retirement plan.
Registration/More Information:
Please contact Belmaris Roman
Space is limited, registration required.  
RCAP Solutions
12 East Worcester St, 2nd Floor, Worcester, MA
Online Homebuyer Workshop
The Road Home
Cost: $100 Per Household
This is an online, self-paced workshop. You must complete the course within 30 days of registration.

Click here to register

Proudly Sponsored by:


RCAP Solutions Housing Consumer Education Center (HCEC) offers answers to a wide range of questions about housing problems.  Tenants, landlords, prospective buyers and homeowners can access information designed to maximize housing stability, strengthen investments and minimize disputes.

RCAP Solutions is one of nine member agencies of the statewide Regional Housing Network of Massachusetts, acting as the Housing Consumer Education Center for the Worcester County Region.  These agencies offer housing assistance, services, and information to low and moderate income residents of Massachusetts.


RCAP Solutions is an organization that has adopted The National Industry Standards for Homeownership Education and Counseling, a set of guidelines for quality homeownership and counseling services. Industry professionals who adopt these standards can be trusted to provide consistent, high quality advice.  For more information, please visit

Purses for SafeStep

bagsThe purses have arrived at RCAP!

These 30+ purses, filled with toiletries, cosmetics and other necessities will be given out this holiday season to the families in our SafeStep Emergency Assistance Shelters, for victims of domestic violence. These families are homeless as a result of fleeing an abusive situation and often leave their homes, support system and communities with no belongings at all and must start completely over.

Special thanks to Heather Goodsell, the coordinator of Project Purses for her generous support again this year!

Support RCAP Solutions’ SafeStep Shelter Program!

donation amts to ss familiesDomestic abuse victims and their families often escape their abusers with nothing but the clothes on their back to call their own.

RCAP Solutions’ SafeStep Emergency Assistance Shelter provides shelter, housing and stabilization services for these fragile and homeless families at their most desperate time of need.

Your donation will mean more families will be provided with food, toiletries, and furnished homes when they enter the SafeStep program.

Please click here to make a donation and help us reach our goal of raising $10,000 this holiday season to help Worcester County families in need.

To learn more about SafeStep, please click here.

Slater Estates

Applications are now being accepted for Slater Estates, 96 Slater Street, Webster, MA


  • LOW Waitlist
  • On-site Management
  • On-call Maintenance
  • On-site Resident Service Coordinator
  • On-site Laundry and Mail
  • Fully applianced kitchens
  • Resident & guest parking


Do You Qualify?
• Applicants must be 62 years of age or older, OR if under 62, mobility impaired requiring the features of an accessible unit, AND
• Must be income-eligible and meet HUD established income guidelines.

For More Information/Application:
Contact Management at (508) 943-9897, TTY (978) 630-6754

Click here for full flyer

Today is Giving Tuesday







Support RCAP Solutions’ SafeStep Shelter Program!

donation amts to ss familiesDomestic abuse victims and their families often escape their abusers with nothing but the clothes on their back to call their own.

RCAP Solutions’ SafeStep Emergency Assistance Shelter provides shelter, housing and stabilization services for these fragile and homeless families at their most desperate time of need.

Your donation will mean more families will be provided with food, toiletries, and furnished homes when they enter the SafeStep program.

Today, we kick off our year-end campaign.

Please click here to make a donation and help us reach our goal of raising $10,000 this holiday season to help Worcester County families in need.

To learn more about SafeStep, please click here.


New Report: State Program Keeps Worcester County Families Housed, Saves Commonwealth Millions Every Year

RCAP Solutions praises the Residential Assistance for Families in Transition program

Nov. 22, 2016 (Worcester) – This past year, the state’s largest family homelessness prevention program kept 300 families out of emergency shelter, and in doing so saved Massachusetts $10.3 million.

A report released this week, called “RAFT 2015-2016: Residential Assistance for Families in Transition in Worcester County,” takes a look at RAFT and how it helped families in Worcester County in fiscal 2015 and 2016. The report – from the Regional Housing Network of Massachusetts and RCAP Solutions – shows the value of the program, not only in how many families are diverted from emergency shelter every year but also in the economic savings for the commonwealth.

The Residential Assistance for Families in Transition (RAFT) program helps families with very low and extremely low incomes who are on the verge of becoming homeless. The majority of these clients are women in their 30s with two children, the report shows.

“My life was collapsing slowly, I had no hope,” said Tracy, an RCAP Solutions RAFT client. “I couldn’t imagine doing it on my own. [Now] my children and I are in a happy place.  We are thankful for RCAP Solutions – they have helped my family and me tremendously. With everything, they gave me hope; they gave me the strength to see the light at the end of the tunnel. Thanks to the RAFT program my family is complete and we were given a second chance of being happy, reunited. We are complete.”

RAFT clients – who apply for help at RCAP Solutions or one of 10 other housing agencies statewide – can receive up to $4,000 annually to help stave off homelessness. Although they can use the aid from year to year, most do not: less than one percent of RAFT users (only two out of 300 clients), in 2016 had received aid the year prior, demonstrating how effective RAFT is at keeping people housed.

After deemed eligible, families use the flexible RAFT benefits to stay stably housed, by helping to pay for housing needs such as back rent, utility bills, child care, start-up rental expenses, moving costs and more.

“RAFT is vitally important in helping families in danger of losing their homes,” stated Karen A. Koller, President & CEO of RCAP Solutions. “This report shows that it is dramatically less expensive to help families maintain their housing and to avoid the emergency shelter system once a family becomes homeless.  RAFT is critical in helping families remain in safe, affordable housing and as a result, experiencing fewer traumas and retaining their dignity.”

If RAFT were not available, the state could expect to pay $36,855 a year to keep a family sheltered for an average stay of 10 and a half months; in 2016 in the RCAP Solutions service area, it would’ve cost the commonwealth $11,056,500. RAFT aid payments only cost $800,707 by comparison.

For information about RAFT Assistance, call 800.488.1969 and ask to speak with a housing counselor.

To vew the full Worcester county report click here: RCAP Solutions RAFT Report

To view the statewide report click here: RAFT in Mass 2016

About RCAP Solutions, Inc.

RCAP Solutions has been helping people throughout central Massachusetts with a wide range of housing and supportive services since 1969. Our mission is to foster personal and public self-reliance and improve the quality of life for individuals, families and the communities in which they live. RCAP Solutions is the Worcester County affiliate of The Regional Housing Network of Massachusetts and the Northeast affiliate to the national RCAP (Rural Community Assistance Partnership) Network. For more information, please visit

About The Regional Housing Network of Massachusetts

The Regional Housing Network of Massachusetts has worked on a regional level to address the needs of constituents for 38 years. Network members – Berkshire Housing Development Corporation, Community Teamwork Inc., Franklin County Housing and Redevelopment Authority, HAPHousing, Housing Assistance Corporation, Housing Solutions for Southeastern Massachusetts, Metropolitan Boston Housing Partnership Inc., RCAP Solutions Inc. and South Middlesex Opportunity Council Inc. – cover the commonwealth and are available to all 351 cities and towns for assistance with housing development, management and policy setting. All of this is in addition to the network’s core work of implementing and managing innovative and traditional housing programs designed to assist people of all income levels. Learn more at


Warm Hands Warm Hearts 2016


RCAP Solutions is collecting hats, mittens, gloves and scarves throughout the months of November and December for families in need.

Your generous donation will provide local children and families in our Safe Step Emergency Assistance Shelter for victims of domestic violence with a little extra warmth this holiday season.

Donated items can be handmade or purchased.

All items will be distributed to local families in early December.

For more information, contact Emily Farrand, Chief Human Resources Officer, 978-630-6647,


Items can be donated at the following locations:

Gardner Office: 205 School Street, Gardner, MA (4th Floor)

Worcester Office: 12 East Worcester Street, Worcester, MA (2nd Floor)

Property Manager Office at any of our properties:

Atwood Acres: 66 Dudley Road, Townsend, MA

Bolton Country Manor: 600 Main St., Bolton, MA

Cottage Street Apartments: 198 Harrington St., B5, Athol, MA

Groton Commons: 74 Willowdale Road, Groton, MA

Hapgood Apartments: 25 Cheney Street, Athol, MA

Hubbardston House Apartments: 1 Old Princeton Road Cut-Off, Hubbardston, MA

New Horizons Apartments: 20 Benson Ave., Worcester, MA

Rockdale House Apartments: 63 School St., Northbridge, MA

Slater Estates: 96 Slater Street, Webster, MA

Townsend Woods: 70 Dudley Road, Townsend, MA

Ten Reasons to Contribute to RCAP Solutions:

 With ten days left until the end of the fiscal year, we ask you to consider

Ten Reasons to Contribute to RCAP Solutions:

10. Because you care about safe, clean drinking water. Well before Flint, Michigan made headlines, RCAP Solutions has provided technical assistance and training to help small, rural communities throughout the northeast and Puerto Rico address their drinking water, wastewater, and other community development needs.

9. Because you care about families at risk of homelessness. Each night, approximately 4,000 families with children and pregnant women sleep in shelters or hotels. This does not include families who are doubled up, living in unsafe conditions, or sleeping in their cars. RCAP Solutions offers assistance to help families in crisis and those going off public assistance, including homelessness prevention counseling, financial literacy counseling, financial and housing assistance and other supportive services.

8. Because you care about seniors. Long before Baby Boomers began turning 65, RCAP Solutions has offered an array of elder service programs which can assist our aging population and those who are disabled to remain safely and affordably in their homes and communities.

7. Because you care about domestic violence survivors. Abuse victims often flee their homes and become homeless in search of safety and better lives for themselves and their family. RCAP Solutions provides housing, counseling, education and employment opportunities needed to support families and establish their independence as a domestic violence survivor.

6. Because you care about affordable housing. Much before skyrocketing rates and housing bubbles, RCAP Solutions began providing programs to assist tenants in paying for their rent as well as managing properties in order to provide safe, affordable housing for the elderly, disabled and families throughout Worcester County.

5. Because you care about veterans. Many veterans live with lingering effects of post-traumatic stress disorder and substance abuse. Additionally, military occupations and training are not always transferable to the civilian workforce, placing veterans at increased risk for homelessness. RCAP Solutions offers a supportive housing program for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs.

4. Because you care about people with disabilities. Nearly 1 in 5 people in America have a disability. RCAP Solutions offers several programs which can assist people with disabilities to remain in their homes, including a home modification loan program, special rental assistance programs and client service programs for our housing residents.

3. Because you care about your community and the people in it. As an advocate for affordable housing, clean water and keeping our local families and communities safe and healthy, RCAP Solutions provides housing, educational, financial and technical programs for Worcester County. From the youngest to the eldest citizens, we care about those that are most vulnerable within our communities.

2. Because you believe in second chances. RCAP Solutions‘ mission begins with the words “to foster personal and public self-reliance”. We don’t provide handouts, but offer supportive programs and services to those who need it most.

1. Because you care about how your money is spent. As a careful recipient of your tax dollars, RCAP Solutions has always turned funds that come to the organization directly into service for others. While some of our grants include administrative and operating fees, our last three audits showed that less than 10% of our total budget is spent on administrative costs. RCAP Solutions is a 501(c)3 organization and donations are tax deductible. No matter what the size of the donation, it will help to fund our programs that support individuals, families and communities.

Contribute to RCAP Solutions.

Because you care about providing Resources to Communities And People.

We thank you for your generosity and support.

Please click here to make a donation today.

Thank you!


Housing Opportunities in Worcester


RCAP Solutions is pleased to participate in an informational session:

Wednesday, June 22, 2016  9:00 – 10:30 AM

Presented by Jim Brooks, Healthy Homes Program Manager from the Executive Offi­ce of Economic Development, Housing Development Division

CMAR – 492 Washington Street, Auburn

Learn about:

  • City of Worcester Post-TRID Down Payment Assistance
  • Review TRID compliant City of Worcester Down payment Assistance Plan
  • Update on Healthy Homes Grants
  • The Massachusetts Housing Partnership’s “One” Mortgage Program

For additional information click here: HousingOpps-Worcester-June22-2016

12 Mass Rental Vouchers Available

online_applicationDHCD has allocated 12 Massachusetts Rental Vouchers for chronically homeless individuals in Worcester County.

Applications may be obtained at:
Central MA Housing Alliance, Inc. (CMHA)
6 Institute Road, Worcester, MA 01609
Attn: James Cruickshank

You may download the application by clicking here

Applications are also available by mail by calling: 508-791-7265, ext. 134

Application Deadline: April 29, 2016 5:00 PM

COMPLETED applications must meet the requirements of the Massachusetts Rental Voucher Program (MRVP).

Lottery Date (If required): May 2, 2016

Informational flyer available by clicking here