Board of Directors

RCAP Solutions Officers

Laura M Downs (372x552)Laura M. Downs – Chair
Milford, CT

President of Morrison Downs Associates, Ms. Downs brings 18 years of experience in capacity building, strategic planning and project management services to national foundations and non-profit organizations.  Ms. Down provides her customers services that range from program and initiative design to implementation and evaluation. Ms. Downs major projects have included working with: Graustein Memorial Fund Discovery Initiative, Bridgeport Child Advocacy Coalition, Grassroots Grant Makers and All of our Kin.  She was a former Senior Associate at Holt, Wexler and Farnam, LLP. Ms. Downs holds a Bachelors of Science in Sociology from Central Connecticut State University.

Heather51Heather Dumais – Vice Chair
Southbridge, MA

Heather Dumais is the Assistant Vice President/Commercial Lender at Cornerstone Bank. She has almost thirty years of experience in the banking industry, including positions with Leominster Credit Union, TD Bank, Commerce Bank and Trust and BayBanks, Inc. Ms. Dumais holds a bachelor’s degree in economics from Boston University. Heather joins the RCAP Solutions Board of Directors after serving several years an active member of the Finance Committee.


Edwin J Shanahan (336x505)

Edwin J. Shanahan, IOM, CAE – Immediate Past Chair
Boston, MA

Edwin Shanahan, who joined the RCAP Solutions Board of Directors in 2006, is the Executive Director of DDIFO Inc, (Dunkin Donuts Independent Franchise Owners). Before that, he was principal in the firm of Ed Shanahan Associates in Boston, a successful government affairs and association consulting practice.  Prior to launching his own firm in 2004, Ed had a distinguished career in the public and private sectors.  He served at the Greater Boston Real Estate Board, first as Executive Director of its rental housing division, and then, for five years, as its CEO.  He also spent ten years working in Boston city government, as Business Manager of the Office of Housing, and later as Deputy Director of the Office of Management and Budget.  Ed, who holds a BA in Political Science from CentralConnecticutStateUniversity, earned a Certification in Association Management from the Institute for Organization Management-U.S. Chamber of Commerce, through the University of Delaware. He has also been recognized as a Certified Association Executive by the American Society of Association Executives, in Washington, DC.

sarah plaza11Sarah A. Galvin – Treasurer
Barre, MA

Sarah Galvin is Vice President of Commercial Lending at Barre Savings Bank. She has more than fifteen years experience in the banking industry, including positions with Fitchburg Savings Bank, Middlesex Savings Bank, and Commerce Bank & Trust. Ms. Galvin holds a bachelor’s degree in business administration management from Fitchburg State College and a master’s degree in business administration from Anna Maria College. Sarah joined the RCAP Solutions Board of Directors in October 2010.


Chantel Bethea (263x368)

Chantel L. Bethea
Worcester, MA

Chantel Bethea is the President & CEO of Women In Action, a Women’s Support Group which seeks to empower women of all ages. She is a member of the Worcester County Commission on the Status of Women, the Citywide Parent Planning Advisory Council for the City of Worcester and previously served on the Head Start Board of Directors for the Montachusett Opportunity Council in Fitchburg. She holds her associates degree from Mount Wachusett Community College in Liberal Arts.  She is a previous recipient of our programs and is familiar and passionate about the work that RCAP Solutions does for mothers and children throughout Worcester County.

Clementine Bihiga

Clementine Bihiga
Pawtucket, RI

Clementine Bihiga is an inspirational public speaker and published author of “Happily Broken: Discovering Happiness Through Pain and Suffering”. She speaks five languages and has been involved in many organizations such as the Student Leadership Council, World Youth Alliance, the United Nations Agents of Change, the Human Rights Committee, The Student Achievement in Research and Scholarships and the Student Advisory Committee for Foreign Discrimination. Clementine was been selected to be on a panel of the Africana Studies at the Stander Symposium and a panel on International Discrimination. She interned at the New York State Attorney General’s Office and worked as a Campaign Fellow for the United Way.  She is a fulltime employee in Healthcare sales and has a Master’s in Public Administration in HealthCare Administration.

Matthew J. Mayrand
Worcester, MA

Matthew Mayrand has been working in commercial/industrial real estate for more than 13 years. At NAI Glickman Kovago & Jacobs, Matt’s responsibilities include commercial real estate with an emphasis on tenant representation and investment real estate. In his last position, as Vice President at Kelleher & Sadowsky Associates, Inc. he worked on the sales and leasing of office, industrial, commercial and retails properties throughout Worcester County. In 2010 Matt formed May Property Management, LLC to provide a higher level of residential property management services in Central Massachusetts and continues to oversee the company’s daily operation. He has earned the Certified Commercial Investment Member (CCIM) designation, which is held by fewer than 4 other brokers in central Massachusetts. In 1996, Matthew graduated from Clark University with a Bachelor of Arts degree and in 2011 was honored by Worcester Business Journal as one of the “40 Under 40”.


Laura McGee (192x265)

Laura McGee
Paxton, MA

Laura McGee is a Realtor with Keller Williams Realty.  She was previously an Account Executive for WSRS/WTAG Radio and the Underwriting Accounts Manager for WICN Jazz Radio. She is a transplant from California via Tucson, Arizona where she received her bachelor’s degree in Telecommunications from the Northern Arizona University of Flagstaff, Arizona.  She has held several roles in the field of broadcasting and communications since 1986.  She served as President of the Tucson Chapter of Women in Radio and Television Board of Directors.  She has a strong commitment to underprivileged individuals and is passionate about RCAP’s mission and supporting the organization with her communications expertise.

Tim Morse

Timothy Morse, Jr.
Worcester, MA

Tim Morse is the Sales and Customer Service Representative with Miles Press in Worcester. He has extensive experience in the field of printing, having worked for several large firms throughout Worcester County.  As a resident of Worcester, Tim brings  a strong passion for supporting families and making a difference in the community he works and lives in.



Jessica MurdochJessica L. Murdoch
Fitchburg, MA

Jessica Murdoch is the Assistant Vice President for Human Resources and Payroll Services at Fitchburg State University and a recent graduate of the North Central Mass Chamber Community Leadership Institute, which challenges individuals from diverse backgrounds to be influential in our region’s future.  Ms. Murdoch has over 15 years of professional Human Resources experience which brings a strong appreciation of employee relations as well as solid communication and relationship building skills, professional development expertise, and management capability.  She is passionate about the community and has served on a number of committees, bringing a strong nonprofit understanding to the RCAP Solutions Board of Directors.



Karen Slack
Milford, MA

Karen Slack has worked in the field of education and administration for over forty years.  She began her career in 1970 as an elementary school teacher in the Boston Public School System, where she later became Principal in 2000. She then went on to become Principal at the American Indian Christian Mission School in Arizona.  Ms. Slack volunteered her time at several nursing homes and hospitals as well during her time in education.  Ms. Slack retired in the spring of 2012 and now works as a real estate broker. She holds an MA in Teaching in Earth Science from Bridgewater State University and a BS in Elementary Education from Fitchburg State University.