Professional Operator & Distribution Training

Training image

In need of Training Contact Hours?

RCAP Solutions is hosting two FREE training sessions on Distribution System Water Quality Management. The courses are accredited by the NH DES.



Courses will provide information on:

  • Residual management.
  • Water Quality Monitoring and Sampling
  • Flushing
  • Solving water quality and pressure problems


August 12, 2015, 8:00 AM to 5 PM

Public Facilities Building, 99 Central Street, Ashburnham, MA

Will provide water operators with 8 Training Contact Hours. 


August 13, 2015, 7:00 AM to 3 PM

DES Training Center, Franklin, NH

Will provide water operators with 7 Training Contact Hours.


To register, please contact: Mia McDonald, RCAP Solutions, Inc. 

Phone: 508-340-0998, Email:

Space is limited and registration is required


Workshops are generously sponsored by:


Click the logo for info on Hanna’s toughest portable products


Workshops funded by the U.S. EPA through a grant to the Rural Community Assistance Partnership (RCAP), a non-profit organization that provides free technical assistance to rural water and wastewater communities. RCAP Solutions is a regional affiliate of RCAP. More info on RCAP here.

We’re Hiring!


RCAP Solutions is currently seeking a qualified individual to join our team as the Receptionist/Administrative Assistant at our Client Resources Offices in Worcester, MA.

The Receptionist/Administrative Assistant will create a positive first impression for RCAP by providing key support for the organization’s internal and external customers.  This individual will manage a wide range of activities including: incoming calls, greeting clients and visitors, and providing general front desk office support.  The position will also maintain the Resource Center with information in the general area of housing.  He/she will develop and maintain housing resource databases, and assist with outreach activities of RCAP Solutions. This person will assist office management of Worcester in regard to all operational issues to include issues such as heat, building maintenance and snow removal.

For full position description, click here: Receptionist Administrative Assistant

Send cover letter and resume to our Human Resources Department.  Email: or Fax: (978) 630-2751.

Private Water Well Training in Puerto Rico

waterglassRCAP Solutions will provide a free training (in Spanish) on proper management of private water wells on July 22, at Juana Diaz municipality in Puerto Rico. The workshop is geared for those who have private wells for drinking water (business, residence, farmers, ranchers, etc.) or anyone who may want to gain knowledge on this topic.

This training is aimed at providing guidance on individual water wells. It will be an excellent opportunity to engage the panel of experts on: wells for drinking water, proper management and water quality guidelines, conservation and potential sources of contamination.

Sponsored by US EPA. For additional information see the links below.  To register, contact Edwin Vazquez : or (787) 725-6523.

3 Registro Introducción al Cuidado de Pozo Individuales

1 Invitación Introducción al Cuidado de Pozos Individuales

Free Private Well Safe Drinking Water Workshop

Join us anwaterglassd learn about proper management of private water wells and springs. 

Thousands of people in Massachusetts rely on private wells for their drinking water.  These wells are the responsibility of the homeowner.  It is up to you to make sure that your well is providing clean drinking water and we want to help!

Workshop will provide information on:Well

  • Water well location & construction
  • Maintenance and management of existing water wells
  • Solving water quality and quantity problems

The Workshop will also include live participation in a webinar in affiliation with the Private Well Class, performed by Steve Wilson, a groundwater hydrologist from the University of Illinois.


Tuesday, August 4, 2015, from 6:30 PM to 8:30 PM, (Registration at 6:00 PM) 

Mount Wachusett Community College, North Café, 444 Green St, Gardner, MA

Register Today! Click here or call 978-630-9525

The workshop is free, however advance registration is requested.

This complimentary workshop is funded by the US Environmental Protection Agency, through a grant to the Rural Community Assistance Partnership (RCAP), a non-profit organization that provides free technical assistance to rural water and wastewater communities. RCAP Solutions is a regional affiliate of RCAP.

Apartments Available

HubbardstonHouse1Brochure-PApplications are now being accepted for Studio apartments at Hubbardston House Apartments, 1 Old Princeton Road Cut-Off, Hubbardston, MA.

Applicants must be 62 years of age or older, or if under 62, mobility impaired requiring the features of an accessible unit and must be income-eligible and meet HUD established income guidelines.

For more information or an application, contact our property management office at 978.928.5922. TY 978.630.6754.

Click here for our full flyer:  Studio Flyer_Hubbardston_June2015

Click here for our housing application: Application – Hubbardston House Apt.

Free water testing and workshop in PA

water workshopResidents who rely on a private well, spring or cistern for their drinking water can receive  on Tuesday, June 2 at the Penn State Extension office in Montgomery County, PA.

This clinic will provide education on proper location, construction, testing, maintenance, protection and treatment of private drinking water wells, springs and cisterns. Participants can bring a sample of their drinking water for on-site water testing for several basic water quality parameters including coliform bacteria, E. coli bacteria, pH, total dissolved solids, and nitrate. All tests except bacteria will be done during the two hour clinic.
Pre-registration is required and space is limited to 80 attendees per session and free water testing is limited to one sample per household and 30 total samples per session. Registered attendees will be given more information about how to collect water samples for the workshop.
For more information or to register, contact Ms. Sukh Singh, RCAP Solutions, at 412-554-2572 , email: or click here for brochure:  PA_Montgomery county sdwc
The registration deadline is May 29, 2015. The workshop is sponsored by Penn State Extension, RCAP Solutions, and the Penn State Master Well Owner Network.

Calais, ME Water Department Welcomes RCAP Staff

IMG_2531The Calais Water Department welcomed RCAP staff to their facility to perform the Basics of Operator Math training.

Fourteen operators from eight different systems attended the training and received 3.75 training contact hours from the State of Maine. The training was well received by operators with different levels of math knowledge. The operators each brought different strengths and were often helping each other during practice problems.

IMG_2536Mia McDonald, a technical assistance provider in Massachusetts, Connecticut and Rhode Island with RCAP Solutions, led the training and was assisted by the State Lead for Maine, Art Astarita.

Ms. McDonald brings over fifteen years as a math tutor, as well as a lifelong love of math given by her math educator parents. Mr. Astarita was able to connect with systems to begin new relationships with RCAP Solutions to offer assistance with future trainings, locating funding sources and asset management.

Action Alert – Support Homelessness Prevention

Please Contact your MA State Senator and Ask for Restored Funding for Housing Consumer Education Centers.

RCAP Solutions, along with the eight partner agencies that provide vital housing programs and services to families throughout the Commonwealth, request that funding for the Housing Consumer Education Centers (amendment 335) be restored to the FY14 level of $2.6 million. This amendment will allow HCECs to meet the continued demand for services from individuals and families at urgent risk of homelessness and serve all Massachusetts residents in need of housing supports and services.

The Commonwealth’s nine Housing Consumer Education Centers (HCECs) are the front line for housing crisis response across the state.  They are an essential element in the delivery system for other state-funded programs, including RAFT and HomeBASE.

HCECs have assisted more than 56,350 households through March of this fiscal year, and are on track to assist more than 75,000 households this fiscal year. Over the last ten years, this assistance has an average cost of less than $28 per household.

Crisis prevention and housing education services provided through the HCECs result in fewer evictions and foreclosures and take pressure off housing courts and other state services. However, assisting people in crisis requires time-intensive counseling by professional staff.

We ask you to contact your Massachusetts State Senator immediately and ask that they support Senator Wolf’s amendment 335.  This will restore RCAP Solutions’ ability to serve the residents of Central Massachusetts through the cost effective HCEC program, by providing $2.6 million in Fiscal Year 2016, restoring funding to the nine regional housing agencies.

Find your MA State Senator by clicking here.

For more information, please click here or contact Brian Scales, Chief Development and Governmental Affairs Officer at 978-630-6649 or

Thank you for your continued support.

RCAP Solutions is Seeking Board Members


Would you like to make a difference in your community? RCAP Solutions is actively seeking new board members to fill several available seats.

Thoughtful, philanthropic, strategic, aggressive, dynamic, innovative, professional… Do any of these attributes describe you?

We seek energetic leaders, located in the Northeastern United States or the Caribbean, with a wide range of expertise who want to change the world… One individual, one family, one business, one community at a time.

For more information on being considered for service on our Board of Directors or joining one of our committees, please review the brochure and application links below or contact Karen A. Koller, President & CEO at (800) 488-1969 x 6630 or

Board Recruitment Brochure1

Board Application


Drinking Water Week!






It’s Drinking Water Week!  Did you know that RCAP Solutions works with rural communities to promote public, environmental and economic health?  Through our affiliation with the Rural Community Assistance Partnership, a national network of regional nonprofit organizations, we provide comprehensive, on-site technical assistance and training to help small, rural communities address their drinking water, wastewater, and other community development needs. We provide services in all six New England states, New York, New Jersey, Pennsylvania, Puerto Rico and the U.S. Virgin Islands.

Some statistics about the work our Technical Assistance Providers offered in 2014:

  • Technical assistance to enrolled communities: 115
  • Number of trainings conducted: 32
  • Number of participants trained: 606
  • Low income population served: 45,582
  • Leveraged funding for capital projects: $62,695,272
  • Dollar amount of loan funds awarded: $850,000
  • Participation in task forces and advisory Committees: 22

If you have any questions about how our programs can support your communities, please contact John Linehan at 978.630.6658.

Stay tuned for additional information this week about water and the work we do in small, rural communities.